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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
3 Aug 2023
Verified reviewApple Pay or Klarna would make it easier on mobile
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A. A.
2 Aug 2023
Verified reviewGood location, good price
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A. A.
2 Aug 2023
Verified reviewreservation did not go through and Onepark is not reimbursing me.
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A. A.
2 Aug 2023
Verified reviewEasy to use
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A. A.
1 Aug 2023
Verified reviewParking situé pile sous notre hôtel, place assez petites, pas trèa larges, et signalétique introuvable, obligée d'appeler le service client pour comprendre que ce parking trouvé est le bon. Je recommanderai néanmoins et ferai de nouveau appel à vos services pour le mois d'octobre.
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A. A.
1 Aug 2023
Verified reviewI just dont understand why on the website there is a question regarding electric car / hybrid plug-in
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A. A.
1 Aug 2023
Verified reviewGreat
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A. A.
1 Aug 2023
Verified revieweasy to book and second time
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A. A.
1 Aug 2023
Verified reviewEasy to use, excellent service. I would use this site again.
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A. A.
1 Aug 2023
Verified review000
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A. A.
26 Jul 2023
Verified reviewCouldn’t be more simple, with excellent price and multiple locations to choose from
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A. A.
26 Jul 2023
Verified reviewThey do exactly what's advertised. Excellent service so far
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A. A.
26 Jul 2023
Verified reviewNothing to add.
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A. A.
26 Jul 2023
Verified reviewI am satisfied with all aspects of the site. From navigating to registering, love the ALL reward points, booked the parking and received all relevant emails.
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A. A.
26 Jul 2023
Verified reviewHard to use date and time non phone
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A. A.
26 Jul 2023
Verified reviewyou said we could cancel up to one hour before, but then that was not true.
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A. A.
26 Jul 2023
Verified reviewGreat website, easy to use. I spent few minutes for my booking. Thanks for your efficiency.
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A. A.
26 Jul 2023
Verified reviewBrilliant! Very reasonable prices
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A. A.
26 Jul 2023
Verified reviewVery easy to use, no problems with the website, and the app seems to work very good as well.
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A. A.
26 Jul 2023
Verified reviewEasy to follow instructions, clear and concise
Reviews displayed in chronological order
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