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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
14 Aug 2023
Verified revieweasy to book easy to find easy to pay
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A. A.
14 Aug 2023
Verified reviewExcellent garage, clean, easily accessible, clear instructions.
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A. A.
14 Aug 2023
Verified reviewAlways reliable and easy to use.
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A. A.
14 Aug 2023
Verified reviewsite was simple to use and really efficient.
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A. A.
14 Aug 2023
Verified reviewRip off. Didn’t get sent a code. Had to pay twice.
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A. A.
14 Aug 2023
Verified reviewThe whole operation was simple, easy to understand and very fast. In practice the system worked perfectly and I intend to use it whenever possible.
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A. A.
14 Aug 2023
Verified reviewEasy and Great Overview, just the parking lot itself was veeeery tight
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A. A.
14 Aug 2023
Verified reviewConvenient especially in Paris area which is a nightmare...
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A. A.
14 Aug 2023
Verified reviewA very clear and simple site.
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A. A.
14 Aug 2023
Verified reviewGood customer experience, although the parking was in a different place to the map view.
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A. A.
8 Aug 2023
Verified reviewOkkkkk
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A. A.
8 Aug 2023
Verified reviewAs usual everything was perfect
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A. A.
8 Aug 2023
Verified reviewI very much appreciated the service and its convenience. I also found the staff very cooperative and professional in discharging their responsibilities.
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A. A.
8 Aug 2023
Verified reviewUser friendly interface that is very clear
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A. A.
8 Aug 2023
Verified reviewUsual relatively smooth reservation process
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A. A.
8 Aug 2023
Verified reviewgood
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A. A.
8 Aug 2023
Verified reviewEasy and quick thanks
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A. A.
8 Aug 2023
Verified reviewVery easy to find an overview of the parkings nearby the train station. Also easy to book and the price was stated. Clear information.
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A. A.
8 Aug 2023
Verified reviewVery easy to use the website. All text offered in English.
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A. A.
8 Aug 2023
Verified reviewIt was very stressful trying to book my car park space every time I went to payment I had to start again
Reviews displayed in chronological order
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