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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
23 Aug 2023
Verified reviewThis service did not work. Despite entering the right code several times each time the screen rejected the entry. I had to take a ticket and had to pay in full at the end of the period (having already pre-paid to your service). I shall contact you separately to claim a refund.
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A. A.
22 Aug 2023
Verified reviewWas ok, had to buzz to get let in the car park, took a long time to answer and then even longer to get them to open the door to the car park.
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A. A.
22 Aug 2023
Verified reviewProfessional website and easy to navigate, their parking locations are also very competitive and convenient. Finally their follow ups ensure a trouble free hire. Well done Onepark
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A. A.
17 Aug 2023
Verified reviewThe booking process went easy and the service at the parking went smoothly
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A. A.
17 Aug 2023
Verified reviewVery easy payment and nice parking spot where I wanted
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A. A.
17 Aug 2023
Verified reviewSite was easy to use, but did not clearly state that I needed to pay immediately as opposed to paying upon arrival.
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A. A.
17 Aug 2023
Verified reviewsite is well marked - ease of access - fast
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A. A.
17 Aug 2023
Verified reviewYou take your car to a city or town in another country and you don’t need but for reassurance you want to know your vehicle is safe for x number of days. One park finds you the best deal and the best place to park, even in hotel car parks. Pre-booking 3 days with Onepark, in a hotel car park sous-sel, in larger secure parking spaces, saved me 30€ for the week.
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A. A.
17 Aug 2023
Verified reviewConvenient to get into, secure and clean garage!
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A. A.
17 Aug 2023
Verified reviewGreat experience
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A. A.
17 Aug 2023
Verified reviewGood
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A. A.
17 Aug 2023
Verified reviewConfort parking; well organised
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A. A.
17 Aug 2023
Verified reviewEasy. Well functioning website.
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A. A.
17 Aug 2023
Verified reviewEasy to use. Stress free parking in a good location.
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A. A.
17 Aug 2023
Verified reviewgoood,
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A. A.
17 Aug 2023
Verified reviewEasy and brilliant
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A. A.
17 Aug 2023
Verified reviewReally simple and easy to use
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A. A.
17 Aug 2023
Verified reviewGood price, wide choice easy to book and pay
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A. A.
17 Aug 2023
Verified reviewOnepark was very helpful in providing alternatives when my original parking reservation was cancelled by the third party car park owner.
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A. A.
17 Aug 2023
Verified reviewStraight forward, easy to locate and use access code. Good price.
Reviews displayed in chronological order
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