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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
17 Jan 2024
Verified reviewEasy to use But would prefer a lower rate Its winter and I wanted 2 months
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A. A.
16 Jan 2024
Verified reviewBooking was fine and I had enough information (although it was mixed French & English). However it took a long time to get in as the keypad was broken. Others I spoke to at the site were aware of it. The help phone number was closed (6pm). Eventually after about 45 mins to 1 hour somebody helped me by going in the pedestrian entrance and opening the car entrance door. It was also quite difficult getting out. This needs attention!
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A. A.
16 Jan 2024
Verified reviewAlways been satisfied with parking. Website easy to use.
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A. A.
16 Jan 2024
Verified reviewSeems easy and simple .. so far
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A. A.
16 Jan 2024
Verified reviewGood place to park.
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A. A.
16 Jan 2024
Verified reviewVery friendly to use. Easy to make the reservation. It's the 2nd time I'm using the platform.
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A. A.
16 Jan 2024
Verified reviewEasy to find and easy to get in and out.
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A. A.
16 Jan 2024
Verified reviewEasy
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A. A.
16 Jan 2024
Verified reviewreally easy to book car parking at Paris CDG airport.
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A. A.
16 Jan 2024
Verified reviewSo easy....
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A. A.
15 Jan 2024
Verified reviewEasy to use
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A. A.
15 Jan 2024
Verified reviewHat alles gut geklappt.Kann das Parkhaus nur empfehlen!
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A. A.
15 Jan 2024
Verified reviewPaying with credit card takes a lot of time after 4 times it succeeds
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A. A.
13 Jan 2024
Verified reviewThe booking process & service offered is fantastic.
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A. A.
13 Jan 2024
Verified reviewGood
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A. A.
13 Jan 2024
Verified reviewExcellent
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A. A.
13 Jan 2024
Verified reviewA nightmare from start to finish. I booked to park in Valencia airport for 36 hours and upon arrival there was not signage or anything to indicate where to park. As I had a flight to catch I parked with a ticket and looked for an attendant but found the booth closed for rebuilding and now response from the call button on the ticket machine. Now upon trying to get my money back from this company I’m asked to provide so many unnecessary documents and proof it’s insane Do yourself a favour and choose another company
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A. A.
13 Jan 2024
Verified reviewn:a
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A. A.
12 Jan 2024
Verified reviewAll is rather clear, easy to book.
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A. A.
12 Jan 2024
Verified reviewNot able to enter the parking. After asking for a refund, I only got a discount on my next booking which I don’t need as you can understand..
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