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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
17 Jan 2024
Verified reviewEasy to book and very clear
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A. A.
17 Jan 2024
Verified reviewExcellent
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A. A.
17 Jan 2024
Verified reviewFantastic! Easy to use and very efficient
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A. A.
17 Jan 2024
Verified reviewEverything worked out ok in the end. Challenges around locating the car park and being able to make contact but everything worked out.
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A. A.
17 Jan 2024
Verified reviewSempre correcte. Fàcil contractació i preus imbatibles.
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A. A.
17 Jan 2024
Verified reviewWell described, very clean and sufficient space per car. rented spaces were a bit unclear as paper signs were partly damaged. The price was fair, location and parking process well described. All in all I can really recommend this parking space.
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A. A.
17 Jan 2024
Verified reviewVery straightforward and easy to book. Parking garage easily accessible too.
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A. A.
17 Jan 2024
Verified reviewEinfahrt ohne Probleme. Ausfahrt funktionierte überhaupt nicht. Die Schranke öffnete sich nach Eingabe des Codes nicht. Bei Bandansage bei der angegebenen Notfallnummer war derart schlecht zu verstehen, dass man so keine Hilfe bekommen konnte. Der Rezeptionist des Hotels hatte Mühe, unser Problem zu verstehen. Letztlich gab er uns aber doch ein Ausfahrticket. Alles in allem ein sehr unerfreuliches Erlebnis...
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A. A.
17 Jan 2024
Verified reviewEffective, user-friendly, it works. Very professional, I made a cancellation once and it was refunded earlier than announced. Highly recommended.
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A. A.
17 Jan 2024
Verified reviewVery good service
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A. A.
17 Jan 2024
Verified reviewOK.the site for Effia was à nightmare. B t w. "Purchasing" doesn't have an "i" :-)
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A. A.
17 Jan 2024
Verified reviewVery easy and efficient process
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A. A.
17 Jan 2024
Verified reviewThe best, thanks,!
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A. A.
17 Jan 2024
Verified reviewIT WAS GOOD
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A. A.
17 Jan 2024
Verified reviewEasy and near the train station
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A. A.
17 Jan 2024
Verified reviewSo easy to use. Usually leave my car parked for weeks at a time so a cost effective, secure parking space is key.
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A. A.
17 Jan 2024
Verified reviewI was very satisfied with the service and the ease of use. The reminder one day before was also a good idea. I would use this company again.
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A. A.
17 Jan 2024
Verified reviewThe system recognised our number plate and it all worked perfectly.
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A. A.
17 Jan 2024
Verified reviewEasy!
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A. A.
17 Jan 2024
Verified reviewGood
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