Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
22 Feb 2024
Verified reviewAlways easy to access the information needed to book
-
A. A.
22 Feb 2024
Verified reviewEssay and fast
-
A. A.
22 Feb 2024
Verified reviewThanks
-
A. A.
22 Feb 2024
Verified reviewEasy car Parking booking after registration.
-
A. A.
22 Feb 2024
Verified reviewVery easy
-
A. A.
22 Feb 2024
Verified reviewI am completely glad to book on Onepark. But the autopark was disgusting. It was soooo dirty. And I couldn’t find Exit. I requested help from staff. No one speaks in English. I went out, set the pin and went out. I was almost unable to exit from to autopark.
-
A. A.
22 Feb 2024
Verified reviewThe site is easy to navigate and it's simple to find what you're looking for.
-
A. A.
22 Feb 2024
Verified reviewBooked without a problem. Have to wait until I have left the car there before I judge it further
-
A. A.
22 Feb 2024
Verified reviewPerfect parking in Milano. Good price and good location.
-
A. A.
22 Feb 2024
Verified reviewRapide et efficace
-
A. A.
22 Feb 2024
Verified reviewWe made a reservation but couldn't enter or leave with the license plate recognition. To enter the parking by foot the door on the first floor wasn't working. On Tuesday also the lift refused to work. You had to go to -2 and then back up on foot. Strange!
-
A. A.
20 Feb 2024
Verified reviewA bit expensive, otherwise a good service.
-
A. A.
20 Feb 2024
Verified reviewQuick and efficient. Driver had us at the terminal within 20 minutes of us arriving. One point was however that we booked with Ecopark33 but the actual provider was Park and Trip so you need to find Park and Trip to the north of the airport NOT 33Ecopark.
-
A. A.
20 Feb 2024
Verified reviewooooooooo
-
A. A.
20 Feb 2024
Verified reviewThe service is wonderful! Definitely recommend!
-
A. A.
18 Feb 2024
Verified reviewEasy app, good prices and locations
-
A. A.
18 Feb 2024
Verified reviewEasy to find, airport transfer easy too. Very happy.
-
A. A.
18 Feb 2024
Verified reviewSuper easy
-
A. A.
18 Feb 2024
Verified reviewVery clear navigation and information
-
A. A.
18 Feb 2024
Verified reviewDie Reservation hat einwandfrei geklappt. Das Ausfahrtsticket wurde mir bei Ankunft an de Reception ausgehändigt.
Reviews displayed in chronological order