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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
10 Mar 2024
Verified reviewOn leaving the car park.my ticket was unreadable by the machine. A call to support and everything was remedied immediately. Overall a very satisfying experience. I will certainly use this company again.
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A. A.
5 Mar 2024
Verified reviewFacile et efficace
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A. A.
5 Mar 2024
Verified reviewEasy to navigate the site and make the booking.
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A. A.
5 Mar 2024
Verified reviewPerfecto
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A. A.
5 Mar 2024
Verified reviewI have been using OnePark for over a year now for my travels to the airport and I really like it. The parking I use is much better than the airport parking and it's very easy to book or make changes to my booking.
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A. A.
5 Mar 2024
Verified reviewEasy book process
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A. A.
5 Mar 2024
Verified reviewVery difficult for long cars
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A. A.
5 Mar 2024
Verified revieweasy, simple, efficient
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A. A.
5 Mar 2024
Verified reviewEasy to navigate, good value and efficient customer support
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A. A.
5 Mar 2024
Verified reviewThe booking was easy and the app user friendly. The park is safe and a good option to protect the vehicle! However, to get out of the park the code was not working and the man working on the park didn’t understand the information in the booking confirmation so it took to long to get out of the park.
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A. A.
5 Mar 2024
Verified reviewEasy to book online. No problems at all
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A. A.
5 Mar 2024
Verified reviewThe parking was very clean, secure and close to Midi station. It very easy to book and both access and departure were very smooth and easy. The price for parking is significantly better than that of QPark at the station. My only complaint, which isn't really the fault of OnePark or Indigo, was that on leaving the parking there is problem with the ramp to the street that caused my car to bottom out hitting the ground quite hard.
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A. A.
5 Mar 2024
Verified reviewI found the site easy to navigate, and the booking procedure was very simple and user friendly. I contacted Onepark with a query, and received a reply only an hour later. Very impressed so far!
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A. A.
5 Mar 2024
Verified reviewEasy to use, and quick
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A. A.
5 Mar 2024
Verified reviewvery good
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A. A.
5 Mar 2024
Verified reviewVery easy to use! Zero problems.
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A. A.
5 Mar 2024
Verified reviewEasy to use. Easy payment. Good selection.
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A. A.
5 Mar 2024
Verified reviewGood
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A. A.
5 Mar 2024
Verified reviewMolto comodo e organizzato!
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A. A.
2 Mar 2024
Verified reviewVery easy and offering options very close to our destination
Reviews displayed in chronological order
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