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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
15 Apr 2024
Verified reviewI didn't like to add my credit card data while I was creating my account. I felt confused and I restart the process.
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A. A.
15 Apr 2024
Verified reviewwas good
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A. A.
15 Apr 2024
Verified reviewno coment
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A. A.
13 Apr 2024
Verified reviewSilky smooth reservation process so far.
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A. A.
13 Apr 2024
Verified reviewVery smooth
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A. A.
13 Apr 2024
Verified reviewGood
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A. A.
13 Apr 2024
Verified reviewNo problems.
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A. A.
13 Apr 2024
Verified reviewAlles Top!
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A. A.
13 Apr 2024
Verified reviewWe got locked in for over an hour! The help desk was no help. We ended up paying for extra packing to get another code, that didn’t work. Other car park users also had trouble getting in and out as codes weren’t working! Eventually someone from B&B hotels managed to open the doors.
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A. A.
13 Apr 2024
Verified reviewVery easy to use.
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A. A.
13 Apr 2024
Verified reviewOverall ery satisfied with the arrangement.
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A. A.
12 Apr 2024
Verified reviewLa targa non veniva letta e dovevamo chiamare ma al uscita abbiamo dovuto aspettare perché nessuno rispondeva In più penso di aver pagato di più prenotando su internet
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A. A.
12 Apr 2024
Verified reviewIt was very good to order a parking place
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A. A.
12 Apr 2024
Verified reviewVery good!
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A. A.
12 Apr 2024
Verified reviewI recieved a link for 10% reduction but it didn’t work
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A. A.
10 Apr 2024
Verified reviewGreat and cheap service close to the airport. Easy entry and exit process. Hotel staff friendly with questions asked.
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A. A.
10 Apr 2024
Verified reviewVery easy to book and so far very efficient and reliable in big cities (Rome, Florence and Nice) to secure our car with luggage. Totally recommend the app to anyone driving in touristic areas. Search for suburban areas with public transport nearby (tram, metro) that can take you to the town centre within minutes.
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A. A.
10 Apr 2024
Verified reviewextremely narrow entrance
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A. A.
10 Apr 2024
Verified reviewPerfect
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A. A.
10 Apr 2024
Verified reviewI had great difficulty entering the car park. It’s very tight, the door only stays open briefly and a car was parked half way across the entrance
Reviews displayed in chronological order
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