Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
17 Apr 2024
Verified reviewBooking was easy
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A. A.
17 Apr 2024
Verified reviewCharged, when I have not used the parking
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A. A.
17 Apr 2024
Verified reviewvery quick, good location.
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A. A.
17 Apr 2024
Verified reviewEasy peasy
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A. A.
17 Apr 2024
Verified reviewThis was the first time we had used a pre booking service for a city car park - it worked like a dream ! And an excellent price . Thank you .
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A. A.
16 Apr 2024
Verified reviewQuick and good price, excellent service.
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A. A.
16 Apr 2024
Verified reviewOutstanding and efficient service with great language ability nothing is too much trouble
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A. A.
16 Apr 2024
Verified review1-After signing up, it didn't return to reservation 2-Keeps asking the model of the car: if it's a rental car, how do I know which model I will get?
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A. A.
16 Apr 2024
Verified reviewEasy to take the metro to the city, good price and overall good.
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A. A.
16 Apr 2024
Verified reviewEasy to use. Too bad you do not accept American Express !
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A. A.
16 Apr 2024
Verified reviewEasy to book
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A. A.
15 Apr 2024
Verified reviewEasy to use, great value for money
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A. A.
15 Apr 2024
Verified reviewBeen there before
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A. A.
15 Apr 2024
Verified reviewxxx
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A. A.
15 Apr 2024
Verified reviewonepark rules !!!
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A. A.
15 Apr 2024
Verified reviewJust to let you know that I needed to contact by phone the service client to open the gate, and the lady was very polite and helpful.
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A. A.
15 Apr 2024
Verified review,,,
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A. A.
15 Apr 2024
Verified reviewExcellent
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A. A.
15 Apr 2024
Verified reviewgood
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A. A.
15 Apr 2024
Verified reviewYou have to accept more card types
Reviews displayed in chronological order