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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
11 May 2024
Verified reviewWhen booking your parking space, no information about disabled spaces is mentioned. I was told car parks one and Two were fully booked. Nowhere on the booking site mentions disabled parking. I had to book Carpark 3., the furthest from the terminal. I am disabled and it was a long walk. Passing car park 2, I passed at least nine free handicapped parking spaces. It would help disabled people enormously if handicap spaces were part ofthebooking process.
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A. A.
11 May 2024
Verified reviewPrice very good but needs some facelift.
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A. A.
11 May 2024
Verified reviewI Had to cancel at short notice and they credited me with no bother for next time.
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A. A.
11 May 2024
Verified reviewBooking was very simple.
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A. A.
11 May 2024
Verified reviewVery easy to purchase parking using OnePark after wrestling all weekend with the Saba website.
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A. A.
11 May 2024
Verified reviewVery easy and straightforward booking process. Good modification time window. Parking instructions very clear.
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A. A.
11 May 2024
Verified reviewThis is my first time using this car park. I would’ve liked better directions on the site as I originally parked in front of the airport and was told that that wasn’t the place so good thing I came early but the parking itself is great. Thank you.
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A. A.
11 May 2024
Verified reviewGreat and super efficient service, thank you
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A. A.
11 May 2024
Verified reviewI can say one world disaster.no recommend, do not find parking nothing to sign , end of day you parking in pablik and pay 2, 25 for hours. Only loose money, like everywhere in Spain all bad, wrong
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A. A.
11 May 2024
Verified reviewA little difficult to find, it would have been helpful if told to go through the gates into the hotel, turn right, and enter underground carpark.
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A. A.
10 May 2024
Verified reviewOver all it is a very good service and easy to use.
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A. A.
10 May 2024
Verified reviewGreat tool and great prices
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A. A.
10 May 2024
Verified reviewThey let me book a parking space in a street that was closed for an event on that day. Payed for a service that I couldn’t use.
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A. A.
10 May 2024
Verified reviewModifying my reservation due to unexpected problems is more expensive!
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A. A.
10 May 2024
Verified reviewFantastic service. Great people!
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A. A.
10 May 2024
Verified reviewEasy booking of a safe and clean garage down town Paris.
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A. A.
10 May 2024
Verified reviewGood parking for a good price. Close to the Eiffel Tower. I recommend .
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A. A.
9 May 2024
Verified reviewThe booking etc was all perfect! Just the parking space itself should be more cleary explained and that it IS REALLY VERY NARROW inside to manouvre with a car (of course even not longer than 4,30 m!!). But, if need be, I'll book again with onepark.
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A. A.
9 May 2024
Verified reviewΤέλεια
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A. A.
9 May 2024
Verified reviewInformation at parking lot only in french
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