Go to website
Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
7 Jun 2024
Verified reviewCar park that I booked and pre-paid for was closed so I could not enter,
Reply from Onepark.co
Dear David, We are sorry to hear that your experience did not live up to your expectations, and would like to apologise for any inconvenience this may have caused. We note from your details that we are waiting to hear back from our partner to understand what happened. Our customer service team will get back to you as soon as possible. We hope that we can restore your confidence in our service. Yours faithfully, Onepark
-
A. A.
7 Jun 2024
Verified reviewFirst trial was running into error, what wasn't explained, but when I tried again all data given before was saved. This is a very good feature.
-
A. A.
7 Jun 2024
Verified reviewI would apreciate if my card Number did not rested registraded in your site. After each booking opération it should be erased It is a question of securit. Please erase this Kind of data.
-
A. A.
7 Jun 2024
Verified reviewI returned to One Park after finding long term parks at airport full. My account had been kept and the price was less too. Still within walking distance of the terminals
-
A. A.
7 Jun 2024
Verified reviewVery easy process
-
A. A.
7 Jun 2024
Verified reviewEinfach zu buchen und zu ändern.
-
A. A.
7 Jun 2024
Verified reviewEasy convenient and affordable
-
A. A.
5 Jun 2024
Verified reviewVery Easy to book . Carpark was secured and easily accessible.
-
A. A.
5 Jun 2024
Verified review...
-
A. A.
5 Jun 2024
Verified reviewComplicado salir y entrar al parquing andando.
-
A. A.
5 Jun 2024
Verified reviewWe get 27.50 a day with one park while if you go without reservation, the regular price is 22.
-
A. A.
5 Jun 2024
Verified reviewVery good value for money; great check in and check out instructions; very close proximity to the palace; secure car park; would definitely use it again when visiting Versailles.
-
A. A.
5 Jun 2024
Verified reviewExcellent
-
A. A.
4 Jun 2024
Verified reviewSite was easy to navigate and finding the right parking place was super simple
-
A. A.
4 Jun 2024
Verified reviewVERY EASY TO USE
-
A. A.
4 Jun 2024
Verified reviewRUN AWAY! They will give you one of three locations, and by the time you arrive, there may be no one. If you call them, they will tell you to come to one of the locations, and in my case, it was 15 15-minute drive away. As I was late for my flight, I made a claim. Then the boss said I’m crazy and spit on my car. Even after signing the contract, the boss kicked me out and gave me a partial refund only. Avoid at all costs!!!!!
-
A. A.
30 May 2024
Verified reviewGreat!
-
A. A.
30 May 2024
Verified reviewPersonnel très accueillant et serviable qui a fait l'effort de parler français pour nous aider
-
A. A.
30 May 2024
Verified reviewEasy, fast and cheap
-
A. A.
30 May 2024
Verified reviewEasy, intuitive interface. I’ve never had a problem with booking, or altering a booking. Or indeed with entering or leaving the car park.
Reviews displayed in chronological order
Contact
Go to website
Certification
