Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
11 Jun 2024
Verified reviewEasy to book everything was as stated
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A. A.
11 Jun 2024
Verified reviewEasy and on time!! What more do you need when travelling?
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A. A.
11 Jun 2024
Verified reviewGood all round website.
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A. A.
11 Jun 2024
Verified reviewApart from the technical issues which stopped me amending my times for a booking, everything was good
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A. A.
11 Jun 2024
Verified reviewGood. It works. However when I dowloaded the App on my Iphone I couln'd change the language. By some mistake I downloaded Spanish vershion of the App.
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A. A.
11 Jun 2024
Verified reviewNice and cleaning parking and good price aswell .
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A. A.
11 Jun 2024
Verified reviewFast and reliable!
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A. A.
11 Jun 2024
Verified reviewIt took far too long to get my pre-paid ticket identified and then transferred into a ticket that enabled me to finally leave the garage!
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A. A.
11 Jun 2024
Verified reviewBooking was easy, but their system needs some attention regarding handling timezones. Multiple bookings were changed from the times I entered as assumingly the local time of the facility, to the timezone of my device. There should be a time zone selector, or they should store all datetime values as UTC or the timezone of the facility. The time fixes i needed to make caused a cancelation and rebooking, which generated one time fees each time. I reached out to customer service and was told they could make the fix for me... which meant they did the cancel/rebook with fees...sigh.
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A. A.
11 Jun 2024
Verified reviewGood value and great alternative to extortionate general parking prices whilst we were in Paris recently.
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A. A.
7 Jun 2024
Verified reviewExcellent service!
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A. A.
7 Jun 2024
Verified reviewCame up with best value. Confirmation clear.
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A. A.
7 Jun 2024
Verified reviewGood!
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A. A.
7 Jun 2024
Verified reviewYou pay in advance, so no surprises when you get back from holiday.
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A. A.
7 Jun 2024
Verified reviewEasy to find, safety parking and most important at the Centre.
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A. A.
7 Jun 2024
Verified reviewOverall good experience, unfortunately the cell phone service is not very good in the garage area.
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A. A.
7 Jun 2024
Verified reviewBooking a parking process was straight forward and no problem at all. Well worth the try
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A. A.
7 Jun 2024
Verified reviewGreat experience ! I was baffled as to how to park at the Brussels airport, OnePark offered me this solution and it was perfect !
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A. A.
7 Jun 2024
Verified reviewPerfect
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A. A.
7 Jun 2024
Verified reviewGood
Reviews displayed in chronological order