Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
8 Jul 2024
Verified reviewOverall ok. But did not indicate that the free shuttle bus does not run at the weekend, so that cost me €25 for a taxi
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A. A.
8 Jul 2024
Verified reviewIt was easy to book and saved us money too. Safe and secure parking.
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A. A.
8 Jul 2024
Verified reviewNicke and easy 👍
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A. A.
8 Jul 2024
Verified reviewvery good app and easy to use. Payment system very efficient
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A. A.
7 Jul 2024
Verified reviewWe had a good experience and the parking was easy to found. There was just a lot of construction happeing and they took most of the available parking spots which wasnt ideal.
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A. A.
7 Jul 2024
Verified reviewEasy !
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A. A.
7 Jul 2024
Verified reviewI there is no information on how to park for those with disabilities who hold a disability parking badge. The nearest car parks are full so I’m parked in the furthest car park although I am aware that there are disabled spaces available in closer car parks.
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A. A.
7 Jul 2024
Verified reviewWe arrived early but the guy in services was really helpful even though I couldn't speak French.
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A. A.
7 Jul 2024
Verified reviewEasy and quick to use.
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A. A.
7 Jul 2024
Verified reviewEasy booking site; very good and clear entrance instructions; good communication having left the car-park to receive an exit confirmation and invoice.
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A. A.
6 Jul 2024
Verified reviewscamers , At the time of booking, the cancellation date is earlier than the booking date.
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A. A.
6 Jul 2024
Verified reviewAaa
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A. A.
6 Jul 2024
Verified reviewA very easy experience to book and pay for at a very reasonable price.
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A. A.
6 Jul 2024
Verified reviewDouble booking logged by system error was corrected.
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A. A.
2 Jul 2024
Verified reviewGood
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A. A.
2 Jul 2024
Verified reviewEasy access on web and good locations especially the one I required for the 24 hr stay in Tours
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A. A.
2 Jul 2024
Verified reviewWe are from Greece and it's our first time in France and the specific area. The navigation was specific and the whole process, from booking the spot to entering the parking super easy.
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A. A.
2 Jul 2024
Verified reviewRendere la prenotazione più chiara e più semplice
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A. A.
2 Jul 2024
Verified reviewSuper OK, fast processing. Thank you.
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A. A.
2 Jul 2024
Verified reviewSimple operation
Reviews displayed in chronological order