Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
-
A. A.
10 Jul 2024
Verified reviewThe process was simple. There was no option to identify Ireland as the country of registrstion for my car.
-
A. A.
10 Jul 2024
Verified reviewEasy to reserve
-
A. A.
10 Jul 2024
Verified reviewAlways perfect
-
A. A.
10 Jul 2024
Verified reviewAll was clear and easy
-
A. A.
10 Jul 2024
Verified reviewsite works well, parking selection is excellent for where i need it
-
A. A.
10 Jul 2024
Verified reviewUnclear instructions, contact number only in French
-
A. A.
10 Jul 2024
Verified reviewBooking was easy, arrival instructions were clear. It fid feel strange to leave the car without personal contact onsite. However, We haven’t received news of any issues..
-
A. A.
10 Jul 2024
Verified reviewWould have like to see option to access electric car chargers
-
A. A.
10 Jul 2024
Verified reviewEasy to access and simple to scroll down through the choices. Payment was fast and secure.
-
A. A.
10 Jul 2024
Verified reviewEverything worked as expected.
-
A. A.
10 Jul 2024
Verified reviewNo too difficult to find and the staff were great coming out of reception to show us the way
-
A. A.
9 Jul 2024
Verified reviewIt was super easy to change my booking 👍
-
A. A.
9 Jul 2024
Verified reviewEasy to find location.
-
A. A.
9 Jul 2024
Verified reviewEasy to use
-
A. A.
9 Jul 2024
Verified reviewAll good, the code to access the parking worked smoothly and the shuttle left quite quickly. Thank you
-
A. A.
9 Jul 2024
Verified reviewYou cancelled the parking without offering an alternative.
-
A. A.
9 Jul 2024
Verified reviewI booked a covered spot, but the provider moved my car to an uncovered spot. On my return, I had a massive dried up bird dropping on the roof of my car, which left a visible mark after cleaning. Onepark kindly refunded half the cost, which was nice, but it is a shame that a scammy parking provider is offered on their website.
-
A. A.
9 Jul 2024
Verified reviewbooking worked well however the barrier at Narbonne station did not operate properly and we had difficulty inputting the code
-
A. A.
9 Jul 2024
Verified reviewEverything great apart from a few old, broken cars at the car park
-
A. A.
8 Jul 2024
Verified reviewBooked in the IBIS hotel out of town. Low rate. Easy access in out. Use Metro to get in to town. Pretty smooth.
Reviews displayed in chronological order