Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 115 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

407 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

A. A.
14 Aug 2024
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Paying with Paypal would be great
Experience from: 17 Aug 2024
A. A.
14 Aug 2024
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Overall good but The entry and exit should be more smooth.
Experience from: 11 Aug 2024
A. A.
14 Aug 2024
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Everything was fine. Great Service
Experience from: 10 Aug 2024
A. A.
14 Aug 2024
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It was easy and nice to order
Experience from: 12 Aug 2024
A. A.
14 Aug 2024
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Easy to use
Experience from: 18 Sept 2024
A. A.
14 Aug 2024
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Easy and fast booking with clear instructions. Peace of mind when visiting Strasbourg accomplished.
Experience from: 14 Sept 2024
A. A.
14 Aug 2024
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Quick and easy, and cheap
Experience from: 24 Aug 2024
A. A.
14 Aug 2024
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Top
Experience from: 10 Aug 2024
A. A.
14 Aug 2024
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very quick , straightforward and easy
Experience from: 13 Sept 2024
A. A.
14 Aug 2024
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Hassle free parking
Experience from: 6 Aug 2024
A. A.
14 Aug 2024
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Safe and secure parking in the best locations!
Experience from: 8 Aug 2024
A. A.
14 Aug 2024
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It was easy to fill in and to find on the Web
Experience from: 15 Aug 2024
A. A.
14 Aug 2024
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Good communication
Experience from: 3 Aug 2024
A. A.
14 Aug 2024
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it was easy and convenient
Experience from: 5 Aug 2024
A. A.
14 Aug 2024
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Great locations, friendly staff and very affordable prices
Experience from: 3 Aug 2024
A. A.
14 Aug 2024
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Easy to use and responsiveness to questions very good.
Experience from: 6 Aug 2024
A. A.
14 Aug 2024
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Easy to book, my booking was in Ibis Hotel Paris, good price(approx €2.5 /hr)compared to other rip off parkings nearby. The car park big and clean and easy check in and out. Highly recommended
Experience from: 4 Aug 2024
A. A.
14 Aug 2024
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Parking très bien, et sûr. Nous avons cela dit fait en sorte de ne rien laisser de visible dans l’habitacle. Par contre l'organisation laisse à désirer. Nous avons réservé et payé trois jours en ligne, Mais nous avons dû prendre un ticket en arrivant car la barrière ne s’ouvrait pas malgré la caméra. Nous sommes allés voir le gardien pour clarifier la situation qui nous a dit pas de problème la barrière s’ouvrira en sortant il y a des caméras. La barrière ne s’est pas ouverte en sortant, heureusement le gardien était là pour l’ouvrir. Moralité il faut sortir lorsque le gardien est présent lorsqu’une réservation est faite en ligne sinon la barrière ne s’ouvre pas.
Experience from: 5 Aug 2024
A. A.
14 Aug 2024
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It was good but I could not get into the pedestrian gate, the number provided for the door didn't work as the code has letters but the keypad didn't so don't know how it works. But overall good experience stayed 6,5 hours and paid €14.62.
Experience from: 6 Aug 2024
A. A.
14 Aug 2024
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Great & friendly staff - they took full responsibility and understanding of my situation of driving from Rome to Naples at a very early hour of the morning and had my car ready to pick up before leaving for the airport. Very thankful for this and would definitely come here again if I’m to visit Rome in the future.
Experience from: 6 Aug 2024