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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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A. A.
22 Aug 2024
Verified reviewPrix en hausse. Support sympathique mais insuffisant. Ne recommande plus
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A. A.
22 Aug 2024
Verified reviewAccess code was not working
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A. A.
22 Aug 2024
Verified reviewFab easy web site
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A. A.
21 Aug 2024
Verified reviewVery good parkings, very good and helpful service
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A. A.
21 Aug 2024
Verified reviewUnfortunately, the location provided wasn’t accurate. We tried both Google and Waze and it was wrong for both. There was no car park there. We ended up having to park somewhere else and figure out where we were and do our own investigation to find it. Seeing it was not where it was listed on the app, it was frustrating because we would have chose a different location if we would have known.
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A. A.
21 Aug 2024
Verified reviewUsed OnePark several times during our stay in different locations in France, always found it to be a good experience, with very good prices, secure and clean car parks.
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A. A.
21 Aug 2024
Verified reviewVery easy to book and nice parking garage
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A. A.
21 Aug 2024
Verified reviewIt was easy, flexible and affordable; I didn't like that the search reset itself everytime I moved away from the APP (like checking the address on gmap or having received a phone call)
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A. A.
21 Aug 2024
Verified reviewThe booking itself was a piece of cake BUT the person at the booth was not well trained at the handling of the prepaid ticket. Both made a great effort to help us!
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A. A.
20 Aug 2024
Verified reviewEasy, quite close to city center, easy to reach, easy booking procedure. Pity the in and out is unique. It would be perfect if customers may book a specific formula for being able to enter and exit the parking place several times a day
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A. A.
20 Aug 2024
Verified reviewEverythink was ok
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A. A.
20 Aug 2024
Verified reviewWell organized and good prize
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A. A.
20 Aug 2024
Verified review....
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A. A.
20 Aug 2024
Verified reviewCar park was full when I arrived. Had to.wait until.someone left to be able to park
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A. A.
20 Aug 2024
Verified reviewGood instructions and easy parking
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A. A.
20 Aug 2024
Verified reviewEasy to book and pay. I had to change the date and this was also incredibly easy to do. Communication and instructions were excellent. The car felt very safe and secure.
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A. A.
14 Aug 2024
Verified reviewEasy to navigate website. Easy payment, although more expensive to book through app in advance, than payment on the day!
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A. A.
14 Aug 2024
Verified reviewWas easy to make the booking.
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A. A.
14 Aug 2024
Verified reviewEasy to book, entry gate opens automatically without needing a code and always lots of places to park.
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A. A.
14 Aug 2024
Verified reviewAverage to good
Reviews displayed in chronological order
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