Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 115 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

407 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

77 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

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5 ★

A. N.
30 Mar 2025
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I have used Onepark, Alicante several times now. Always find the booking easy and the staff very helpful.
Experience from: 29 Mar 2025
M. D.
30 Mar 2025
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Good App, easy to change booking when needed. A little more info about the dimensions of the Parking spaces would be very helpful. Several (hotel) parking lots have a limited number of places for bigger cars.
Experience from: 30 Mar 2025
B. T.
30 Mar 2025
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access a bit complicated due to the road layout (one-way street or no through traffic ect.), but otherwise OK
Experience from: 8 Jul 2025
J. V.
30 Mar 2025
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Com sempre perfecte.
Experience from: 27 Mar 2025
J. H.
30 Mar 2025
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Price oke. Nearby station
Experience from: 21 Mar 2025
J. J.
30 Mar 2025
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Smooth and easy!
Experience from: 14 Apr 2025
A. H.
30 Mar 2025
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Very good
Experience from: 2 Apr 2025
A. R.
30 Mar 2025
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Bon
Experience from: 29 Apr 2025
J. G.
30 Mar 2025
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Good park price and ease of use of the app
Experience from: 23 Mar 2025
V. M.
30 Mar 2025
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Simple and fast
Experience from: 21 Mar 2025
C. S.
30 Mar 2025
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Really easy to use and could find a car park near to where I was going, which was half the price via Onepark compared with paying at the car park
Experience from: 20 Mar 2025
S. W.
30 Mar 2025
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Easy to find and book a cheap parking spot in Paris.
Experience from: 19 Mar 2025
L. H.
30 Mar 2025
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I only had one issue and that was on entering the car park the first time. Maybe it is a cultural difference, but when I entered my code to open the door it beeped and the red light turned on not the green light. I assumed my code wasn't working because where you type in the number you can't see e or hear the door opening. In the US, red means stop, green means go. I sat there for 20 minutes trying to get someone on the phone for assistance. Once I realized red means enter and not green it was fine. Maybe a description in the notes would be beneficial?
Experience from: 16 Mar 2025
A. Y.
27 Mar 2025
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It was very easy to book. Everything was laid out very clearly.
Experience from: 25 Apr 2025
S. H.
27 Mar 2025
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Easy to book!
Experience from: 22 Mar 2025
D. U.
27 Mar 2025
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Good
Experience from: 18 Apr 2025
J. H.
27 Mar 2025
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Use of website very easy.
Experience from: 15 May 2025
L. B.
27 Mar 2025
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I managed to book after two attempts and even the payment at first gave an error. Then everything was resolved
Experience from: 24 Mar 2025
S. C.
27 Mar 2025
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Simple easy to use sote
Experience from: 27 Mar 2025
M. G.
27 Mar 2025
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n/a
Experience from: 23 May 2025