Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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T. F.
9 Apr 2025
Verified reviewVery quick and efficient, have used this company many times and I’m very pleased with the service.
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M. K.
8 Apr 2025
Verified reviewVery easy to use with competitive prices for being so close to the airport
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Y. O.
8 Apr 2025
Verified reviewEasy access to the parking
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E. A.
8 Apr 2025
Verified revieweasy to use.
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M. H.
7 Apr 2025
Verified reviewEverything OK.
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M. S.
7 Apr 2025
Verified reviewNO PROBLEM
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A. I.
6 Apr 2025
Verified reviewGOOD OPERATION
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N. H.
6 Apr 2025
Verified reviewEasy to follow website.
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R. K.
6 Apr 2025
Verified reviewEasy to go use app to find car park at location I wanted . Then dead simple to book and pay. Liked the additional information about car park location.
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A. W.
6 Apr 2025
Verified review2. mal im Parkhaus SAEMES Madeleine Tronchet, Paris, (fast) alles bestens.
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L. D.
6 Apr 2025
Verified reviewmakkelijk en snel
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M. D.
6 Apr 2025
Verified reviewEasy, convenient and lots of choices
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C. T.
6 Apr 2025
Verified reviewVery easy booking system at a reasonable price.
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L. S.
6 Apr 2025
Verified reviewClearly explained process, price and booking
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D. J.
6 Apr 2025
Verified reviewEasy but just little confused with the location. As there are several parking garages and the name and location was not that precise
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M. B.
6 Apr 2025
Verified reviewFirst you have to figure out what to do when you drive down the ramp - there's nothing to indicate how to pay. I had to ask the hotel upstairs, they told me to install an app, create a userid & password, enter your bank card, your name and address to create an account. Then you have to "book" a reservation starting and ending time. Then you enter a code when you arrive and leave. Ridiculous. A gate, ticket and debit card works perfectly at every other parking garage in the city. I just needed to park for 15 minutes to pick up a package nearby.
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I. M.
6 Apr 2025
Verified reviewGreat car park close to the cathedral
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M. R.
6 Apr 2025
Verified reviewEasy to book and good service.
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S. P.
6 Apr 2025
Verified reviewExcellent service, including onboarding procedures
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W. E.
6 Apr 2025
Verified reviewReasonable price, loads of parking spaces. I was worried I’d got the wrong place though. It’s actually in a fully functioning Mercadona shop carpark. That wasn’t mentioned and I was a bit stressed in a big city but all turned out great.
Reviews displayed in chronological order