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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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P. H.
18 Apr 2025
Verified reviewEasy to book have used them for 7 years
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F. K.
18 Apr 2025
Verified reviewEasy to find and compare alternative parking areas.
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N. N.
18 Apr 2025
Verified reviewNo option to pay as a guest. No PayPal option. By default saves my credit card details to my profile. A big NO. I never save my credit card online for safety reasons and here I wasn't even asked if I wanted to. The first time I tried to book, I received an 503 at the very last step, just when I clicked the PAY button. Very suspicious. And I was left in a situation in which I didn't know whether I had a parking booked or no. Whether they charged me or not? (The credit card statements are visible after a couple of days, so I couldn't check right away.) After some time, I repeated the process and I was finally able to book, but this time I was not asked for a TAN, which is normally needed for every online transaction with my credit card. Very fishy... Anyway, I hope everything will turn out good with my reservation, and that I don't discover some extra unwanted transactions on my credit card statement.
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A. K.
18 Apr 2025
Verified reviewIt was very easy.
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D. S.
18 Apr 2025
Verified reviewEasy to book.
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E. D.
18 Apr 2025
Verified reviewquick and convenient. Great!
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M. R.
18 Apr 2025
Verified reviewVery convenient spacious underground parking literally a few steps from the Eiffel Tower.
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P. N.
18 Apr 2025
Verified reviewThe easiest way to find parking near airports !!
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M. O.
11 Apr 2025
Verified reviewjust apple pay would be nice to add as a payment method
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I. B.
11 Apr 2025
Verified reviewОчень просто и быстро. Но мало не дорогих предложений.
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P. C.
10 Apr 2025
Verified reviewAll extremely easy to arrange and use. Happy with both price and service
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H. J.
10 Apr 2025
Verified reviewI found the whole booking procedure straight forward and easy to follow.
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P. S.
10 Apr 2025
Verified reviewPerfecte locatie om leuk te winkelen en terrasjes te pakken.
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A. H.
10 Apr 2025
Verified reviewClear and easy to use. A quick process and very satisfied
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A. G.
10 Apr 2025
Verified reviewSimple & straightforward booking experiences
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J. S.
10 Apr 2025
Verified reviewEasy to book, so good to know you have a parking space for the whole weekend. However I did only book the evening before so the car park itself were not prepared for me . The registration number was not recognised on admittance and I had to get a normal entrance ticket which meant I had to search out the attendant to assist so on leaving I did not pay twice. He had no English I have no Spanish so after many hand signals , showing of booking emails and a phone call to his head office I finally was told to come back on day I was leaving to get my exit ticket. Just a bit of a pain after a long drive! However worth it for the peace of mind of getting a city central parking space!
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E. P.
10 Apr 2025
Verified reviewplease add payment with Paypal
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E. D.
9 Apr 2025
Verified reviewgreat
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F. S.
9 Apr 2025
Verified reviewBecause of an injury I could not travel for 3 weeks and therefore needed to leave my car for 3 weeks where only 4 days were booked. Onepark calculated the best price that the overall stay would have costed and all went extremely smoothly.
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J. L.
9 Apr 2025
Verified reviewFácil acceso y salida al parking, bien señalizado y plazas suficientes y suficientemente amplias.
Reviews displayed in chronological order
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