Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Pabitra D.
16 Jul 2025
Verified reviewNice parking. Easy access to terminals 2 by CDGVal..cheaper than any other covered parkings inside the airport cdg. Negative point..access is through the hotel reception and the Lift was out of service. Very difficult to pick up someone with luggage from the Airport. Otherwise I would have given a 5*
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Andrew W.
14 Jul 2025
Verified reviewEasy to book in advance, good location for trains, trams and buses
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Leo K.
14 Jul 2025
Verified reviewAll went smoothly. Parking area was very safe and secure. Waze did have a problem finding the exact location but all ended well.
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Frode S.
14 Jul 2025
Verified reviewCode did not work. Total caos at the gate.
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Adam W.
14 Jul 2025
Verified reviewStraightforward
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Alex C.
14 Jul 2025
Verified reviewReally good man
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Ali A.
14 Jul 2025
Verified reviewEasy cheap and very convenient
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Paula P.
14 Jul 2025
Verified reviewTodo muy practico y simple
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Eric L.
14 Jul 2025
Verified reviewReally easy, safe, and convenient. I recommend!
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Raymond E.
14 Jul 2025
Verified reviewQuick and easy to make a booking.
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Annette N.
12 Jul 2025
Verified reviewEasy
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Esteban M.
12 Jul 2025
Verified reviewParkings shouldn’t be a business. Also, you should be able to pay with paypal
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Anneke B.
12 Jul 2025
Verified revieweasy booking and pay process, only the parking place was very small
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Eray E.
12 Jul 2025
Verified reviewIt works. My only issue is not being able search by address or name
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Eilis M.
12 Jul 2025
Verified reviewHappy to recommend one park. we used it in bilbao and San Sebastian. in both locations the staff were very helpful and friendly
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Michael R.
12 Jul 2025
Verified reviewOne park is a scam. I reserved and then paid for a parking space. Once at the lot, the system read my license plate upon entry. When exiting I was made to pay for the parking anyway. Onepark essentially stole my money and didn’t offer the service they said the would provide. Never again.
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Constantin R.
12 Jul 2025
Verified reviewSimply super good
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Terpin M.
12 Jul 2025
Verified revieweverything ok
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Didier G.
12 Jul 2025
Verified reviewSimple et bien construit Cordialement
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Christopher H.
7 Jul 2025
Verified reviewThe booking experience was easy.
Reviews displayed in chronological order