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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Emre Y.
30 Aug 2025
Verified reviewGood App
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Laura B.
30 Aug 2025
Verified reviewEs fácil aparcar en el parking con el coche, pero solo puedes aparcar en la planta -2 y cuando lo reservas no lo dice en ningun lado. Tuve que cambiarlo de sitio al darme cuenta y casi pierdo el ave. si vas con maleta, no hay ascensor para bajar a la parte del parking online, asi que es complicado bajar.
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Simon B.
30 Aug 2025
Verified reviewI paid for a whole day price and I stayed less time than I estimated into total however I was charged an extra £2.60 for arriving 30minutes earlier than estimated and leaving one hour earlier. Completely ridiculous and greedy from Q-Park.
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Tim J.
30 Aug 2025
Verified reviewEasy access and good size spaces
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Rik V.
30 Aug 2025
Verified review👍🏻👍🏻👍🏻👍🏻
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Ioannis M.
30 Aug 2025
Verified reviewEverything was great!
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Michal K.
30 Aug 2025
Verified reviewQr-Code hat bei der Einfahrt und Ausfahrt nicht funktioniert.
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Rob H.
30 Aug 2025
Verified reviewFast efficient service arriving and departing.
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Catherine W.
27 Aug 2025
Verified reviewI'm using one park for the second time and it's convenient and well organized
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Susan W.
27 Aug 2025
Verified reviewEasy to use
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Nilarun G.
27 Aug 2025
Verified reviewI liked it very much. One proposal would be to cover more areas and more countries.
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Petar N.
27 Aug 2025
Verified reviewEasy and efficient. My app when travelling with car in big cities
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Stephen D.
27 Aug 2025
Verified reviewEasy to book
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Tim E.
27 Aug 2025
Verified reviewTres facile Tres bon
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Jose G.
27 Aug 2025
Verified reviewExcelente
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V. R.
27 Aug 2025
Verified reviewEasy to find, to park (entrance and exit). I am very satisfied.
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Marzena K.
27 Aug 2025
Verified reviewBooked and payed before arrival. Easy
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John D.
27 Aug 2025
Verified reviewTurned up to a car park with no spaces and restricted head room that didn't match the description in the app. Had to find parking elsewhere at short notice. I have not received a refund
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Joachim S.
27 Aug 2025
Verified reviewAll perfect. Waiting for arraival the day after tomorrow.
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Teodora B.
27 Aug 2025
Verified reviewVery good, cheap and easy
Reviews displayed in chronological order
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