Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 093 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

403 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

76 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

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5 ★

Cristina A.
3 Oct 2025
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Easy booking, safe payment, good experience overall!
Experience from: 27 Sept 2025
Jayne B.
3 Oct 2025
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Easy navigation and easy to provide payment
Experience from: 21 Sept 2025
Stuart R.
3 Oct 2025
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Very easy to use, we had no problems with either the booking or parking itself and in the hotel car park it was secured by gates and cameras too (Novotel La Rochelle, France)
Experience from: 22 Sept 2025
Maureen C.
3 Oct 2025
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Easy to find a spot and book
Experience from: 26 Sept 2025
Jürgen M.
3 Oct 2025
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Alles Bestens! Empfehlung
Experience from: 30 Oct 2025
Trevor H.
30 Sept 2025
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Great location. Very handy for train to Madrid. Hassle free.
Experience from: 23 Sept 2025
Nigel H.
30 Sept 2025
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So far, excellent: efficient, easy, competitive… it yet remains to be seen how this will translate in practice. I’m very optimistic.
Experience from: 25 Sept 2025
Nigel W.
30 Sept 2025
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I've been using onepark for a few years now and find it a simple system to use and booking is completed without stress. Nice One!
Experience from: 26 Sept 2025
Alison P.
30 Sept 2025
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Very good, close to the airport and railway station, good clear instructions. We've used them before. I would recommend for short or long stays.
Experience from: 21 Sept 2025
Monika V.
30 Sept 2025
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seems a very trustworthy parking garage
Experience from: 25 Sept 2025
Jacques T.
30 Sept 2025
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Very easy.
Experience from: 27 Sept 2025
Laurent G.
30 Sept 2025
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Very happy with Onepark: wide choice across Paris, good prices, smooth last-minute booking, and flexible options.
Experience from: 23 Sept 2025
Sylvia B.
30 Sept 2025
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I use lots of sites, this was a one off experience, it seemed okay, although from what I can remember the tarifs were rather sluggish, and I couldn't find out if you actually reserved a specific parking space, or just took what's there.
Experience from: 30 Oct 2025
Stephen S.
30 Sept 2025
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Very easy to book online
Experience from: 23 Sept 2025
Malcolm H.
30 Sept 2025
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So easy and really cheap.
Experience from: 16 Oct 2025
Thanicia R.
30 Sept 2025
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Very disappointed. The garage was very unhygienic. Full with dust and smelled like poop. We all had to hold our breath. Soo bad was the smell down there !!. Never again ! I was afraid to touch anything
Experience from: 20 Sept 2025
Antony S.
30 Sept 2025
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Once I downloaded the app it was very easy to use
Experience from: 19 Sept 2025
Su mi T.
30 Sept 2025
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The process has been easy and user friendly. However, the most important part, ie the actual door code working and actual availability of a parking space are still to be seen in Nov.
Experience from: 18 Nov 2025
Ivana Ć.
30 Sept 2025
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Exelent
Experience from: 10 Sept 2025
Karin H.
30 Sept 2025
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Leider gingen vor Ort die Schranken nicht auf weder beim Ein- noch beim Ausfahren, wir mussten direkt bezahlen. wird uns aber nun erstattet. Wenn Tickets gezogen werden müssen unbedingt aufbewahren, sonst wird es mit der Erstattung kompliziert.
Experience from: 14 Sept 2025