Reviews for Onepark.co

Total: 6 920 reviews since 20/12/2020

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4.3

Based on 1 093 reviews from the last 12 months

5

71%
4

16%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.

The website is often called user friendly, with parking choices easy to find on the map and the cost seen as reasonable. Some reviews also note useful extras such as a partner discount, a good shuttle service, and a convenient location near the marina or airport. A few customers were less satisfied because the check in and check out hours were not clear, the 3D security payment did not work, and the date and time format was shown in a way that did not suit them.

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Helpful?

Digital experience

403 reviews mention the digital experience, with 88% positive feedback.

"Once we registered online the process to enter and leave the facility went smoothly. Very easy to get to the parking unit."

"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."

"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."

Delivery

76 reviews mention delivery, with 99% positive feedback.

"quickly and efficiently"

"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"

"Very easy and fast booking"

Responsiveness

59 reviews mention our responsiveness, with 83% positive feedback.

"The lady who was manning the car park was super helpful and friendly!"

"Very quick and good service"

"I always find staff polite & helpful"

Choice

47 reviews mention choice, with 91% positive feedback.

"Easy to choose parking places on the map."

"Really easy and efficient system to use. Plenty of choice of car parks."

"Worked well and easy to use. Good variety of options available"

Team expertise

45 reviews mention our team's expertise, with 98% positive feedback.

"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"

"Excellent service, good communication and very punctual."

"Very good, great service. I would recommend."

Friendliness & courtesy

39 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Client friendly and cheap"

"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."

"Very helpful staff good price and location"

1 ★

2 ★

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5 ★

Stig E.
16 Feb 2026
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ok for me
Experience from: 13 Feb 2026
Andrew M.
16 Feb 2026
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Simple and easy to book my parking needs
Experience from: 15 May 2026
D. B.
16 Feb 2026
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bad indications - scan not working properly - levels closed for renovations and had to driver on 3rd floor in the wrong direction
Experience from: 3 Feb 2026
Kalebh F.
16 Feb 2026
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No issues at all perfect place to park
Experience from: 4 Feb 2026
Yves R.
16 Feb 2026
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easy-to-use, transparent pricing information
Experience from: 2 Feb 2026
Carl P.
11 Feb 2026
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All ok
Experience from: 7 Mar 2026
Cosimo B.
11 Feb 2026
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Excellent!!! And very easy to use
Experience from: 7 Feb 2026
Fergus D.
11 Feb 2026
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The whole process was very simple.
Experience from: 22 Mar 2026
Christopher W.
11 Feb 2026
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Clear and easy to use and a good price.
Experience from: 7 May 2026
Rocío G.
11 Feb 2026
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Mal, al procesar el pago me han cambiado las fechas y no me deja cancelar la reserva porque comenzaba en diez minutos, cuando era para el próximo día 8. En caso de una incidencia así, no ha forma de contactar, salvo por un buzón de email que donde te contestan en 24-48 horas o más…
Experience from: 3 Feb 2026
Luc M.
11 Feb 2026
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Alles goed geregeld. Geen enkel probleem. Prijs/kwaliteit is top
Experience from: 28 Feb 2026
Stephen G.
11 Feb 2026
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For me, the booking is so easy and the service excellent. I can fully reccomend.
Experience from: 14 Mar 2026
Jim S.
11 Feb 2026
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An easy evolution, We have used the service before and are comfortable with it.
Experience from: 12 Mar 2026
Pascal J.
11 Feb 2026
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Great
Experience from: 1 Apr 2026
Fabrice P.
11 Feb 2026
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Everything ok
Experience from: 7 Feb 2026
E. B.
11 Feb 2026
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very easy and convenient - a must for a trip to Paris with a car
Experience from: 8 Mar 2026
Piotr G.
11 Feb 2026
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I was looking for a good place to park safely and as close as possible to the Bordeaux Jumping International competition. That's how I found you. Despite the mixed reviews I'd read about your company online, I took a chance. Everything was great. The parking lot was easily accessible and exactly as advertised. The hotel staff gave me the code to the entrance gate. The price was very reasonable. Thank you, and I will definitely recommend you.
Experience from: 5 Feb 2026
Frédéric R.
11 Feb 2026
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Easy to find, easy to park, fair price
Experience from: 4 Feb 2026
Carles B.
11 Feb 2026
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Excelente opción de aparcamiento en L’Hospitalet de Llobregat. La ubicación es inmejorable, a pocos minutos a pie de la Gran Vía y de la Fira de Barcelona, ideal tanto para visitas de trabajo como de ocio. El acceso es muy sencillo y está perfectamente señalizado, lo que facilita la llegada incluso en horas de tráfico intenso. Las instalaciones son modernas, limpias y seguras.. El proceso de reserva online es rápido y transparente, sin sorpresas en el precio. Además, el personal del hotel donde está ubicado ofrece un trato amable y profesional, siempre dispuesto a ayudar. Sin duda, repetiré cada vez que necesite estacionar en la zona.
Experience from: 29 Nov 2025
Sergio M.
11 Feb 2026
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Easy, fast and efficient.
Experience from: 30 Jan 2026