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Review Summary
Onepark is described as easy to use, with a smooth booking process and clear navigation. Customers mention quick changes to reservations, a simple cancellation policy, and a service that feels well organised and hassle free.
Digital experience
"Many different types of offers. Simple instructions. Fast and secure payment. You can find very good prices for a long stay."
"Onepark is simple, straightforward and provide all the necessary information. For me it was a life saver."
"Very easy to book and use."
Delivery
"quickly and efficiently"
"Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking…"
Pretty fast operation with booking. The description of getting to the airport a bit too optimistic- takes more time than described. The parking services without any issues.
"Very easy and fast booking"
Responsiveness
"The lady who was manning the car park was super helpful and friendly!"
"Very quick and good service"
"I always find staff polite & helpful"
Choice
"Easy to choose parking places on the map."
"Really easy and efficient system to use. Plenty of choice of car parks."
"Worked well and easy to use. Good variety of options available"
Team expertise
"Young gentleman and lady were very helpful and pleasant. Made the process of booking the park lot easier for us. Thank you, Mirko"
"Excellent service, good communication and very punctual."
"Very good, great service. I would recommend."
Friendliness & courtesy
"Client friendly and cheap"
"Ideal car park, hotel staff are very friendly, a nice cool underground space which was great as it was very hot outside. Not too far from the centre."
"Very helpful staff good price and location"
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Martin B.
15 May 2026
Verified reviewPrices need to be reduced compared to other airports
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Kelly S.
15 May 2026
Verified review🇬🇧 Very disappointing experience. The garage staff parked our car themselves, and we discovered damage to the wheel when the car was returned to us. When we reported it, the staff suddenly claimed they could not speak English and told us to come back the next day when the manager would be there — impossible for us because it was the day of our departure from Paris. No proper help, no responsibility taken, and very poor customer service. Unfortunately, the customer service of the booking platform was also unhelpful and did not properly assist with resolving the situation. I would not trust this parking service again. 🇳🇱 Zeer teleurstellende ervaring. Het personeel van de garage heeft onze auto zelf geparkeerd en bij het terugkrijgen van de auto ontdekten wij schade aan de velg. Toen wij dit meldden, deden de medewerkers ineens alsof ze geen Engels spraken en moesten we de volgende dag terugkomen wanneer de manager aanwezig zou zijn — onmogelijk omdat dit onze vertrekdag uit Parijs was. Geen goede hulp, geen verantwoordelijkheid genomen en zeer slechte klantenservice. Helaas hielp de klantenservice van het boekingsplatform ook totaal niet mee bij het oplossen van de situatie. Ik zou deze parkeerservice absoluut niet aanraden. 🇫🇷 Expérience très décevante. Le personnel du parking a garé notre voiture lui-même et nous avons découvert des dommages sur la jante lorsque le véhicule nous a été rendu. Lorsque nous avons signalé le problème, le personnel a soudainement prétendu ne pas parler anglais et nous a demandé de revenir le lendemain lorsque le responsable serait présent — impossible car c’était notre jour de départ de Paris. Aucun vrai soutien, aucune responsabilité assumée et un service client très mauvais. Malheureusement, le service client de la plateforme de réservation n’a pas non plus aidé à résoudre la situation. Je ne recommande absolument pas ce parkin
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Raghuram C.
15 May 2026
Verified reviewIt is a convenient car park near Promenade des Anglais.
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Antonio T.
15 May 2026
Verified reviewJust book parking at Ibiza’s airport from tomorrow morning till Monday, didn’t ask about the car I’m driving. I want to change the car and tell me is not possible.
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Steve P.
15 May 2026
Verified reviewBooking was easy, but didn’t explain that the car park isn’t suitable for motorbikes, while making a motorbike booking. (Yes, it has dedicated motorbike spaces, no, it isn’t possible to activate the entry or exit mechanisms without a car. (The weight sensors don’t detect a motorbike so the machine won’t issue a ticket).
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Thomas I.
15 May 2026
Verified reviewPretty simple and straightforward
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Andrei N.
15 May 2026
Verified reviewTodo correcto, buen precio, entrada y salida automatica sin mas problemas y las plazas de parking correctas.
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Mark B.
14 May 2026
Verified reviewTerrible....I made a reservation for valet service but the reservation gives me no indication of where I am supposed to meet the valet. It just gives me a number to call
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Marc P.
12 May 2026
Verified reviewAll good please add google pay and PayPal to make it even better
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Sergio O.
12 May 2026
Verified reviewA pesar de tener una plaza reservada, al estar el parking completo, tuve que esperar 30 minutos para entrar, ya que los que estaban esperando no tenían plaza asignada
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Harry M.
12 May 2026
Verified reviewI receive French and English mails/invoices/offers and I live (and park) in the Netherlands. Perhaps also make a dutch version?
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Colin M.
12 May 2026
Verified reviewParking spaces could be wider . But otherwise a good experience.
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Angeles E.
12 May 2026
Verified reviewI don't speak english, traductor??
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Daniel W.
12 May 2026
Verified reviewEasy to book,
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Fabrizio C.
12 May 2026
Verified reviewAll was good
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Rietje B.
12 May 2026
Verified reviewOnepark makes it affordable to come to Paris with your own car. Most of the time you will find an option near your rental.
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Alison P.
12 May 2026
Verified reviewThe Onepark site is easy to navigate and booking is straight forward.
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Timothy R.
11 May 2026
Verified reviewHad a slight problem changing my car details but apart from that it was the usual smooth process.
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Andre M.
11 May 2026
Verified reviewWirklich hervorragend, 3Tage wurde das Auto für 59€ abgestellt. Für Paris lächerlich wenig. Wir hatten es wenige Meter zum Hotel. Unser Platz war reserviert und die Garage war absolut sicher. Mehre Tore mit Code Zugang die komplett geschlossen waren. Alles war unkompliziert und top. Immer wieder gerne.
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Filip O.
11 May 2026
Verified review----
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