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Review Summary
Noseparis is praised for a smooth shopping experience, with a site that feels easy to use and a selection that customers describe as unusually broad. Many reviews also mention fast delivery, secure packaging, and the pleasure of receiving samples with each order.
Delivery
"Very fast shipment. Everything was find and easy"
"Super fast delivery"
"amazing selection at fantastic prices super fast shipping"
Digital experience
"Very satisfied. Catalog selection is unreal. Ease of site and purchasing is perfect."
"It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying…"
It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying from sites in the US. Ans they lwt me pick six free samples with my purchase A
"My first time buying international and it was hassle free! The online agent has also been very accommodating"
Team expertise
"The staff at the shop in Paris is very helpful. I’m very impressed by the level of service they gave!"
"Very helpful staff and I enjoyed the experience."
"Most helpful and polite customer service 💖"
Friendliness & courtesy
"Great service, loved the experience. Thanks Gael."
"Great, capable and kind staff that helped me pick a perfume which I absolutely love."
"Excellent shop with very attentive staff"
Choice
"Super recomendo, têm um seleção incrível, são rápidos na entrega. Voltarei a comprar com certeza. Adorei!"
"One of the best in the game! Great selection with great prices 🤩"
"Excellent service. A great variety of perfumes . Great asset the availability of payment methods that other websites do not offer."
Responsiveness
"Customer support was responsive, and the delivery arrived quickly, right on schedule."
"They handled the matter quickly and found a solution, just as always; thank you very much"
"Impeccable customer service. Their responsiveness and level of help rendered is 10/10."
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N. A.
24 Jan 2025
Verified reviewI will never buy another perfume in a department or specialist store in Australia after finding Nose Paris. The prices are so competitive, the gift with purchases are extremely generous, and the ability to choose my samples is such a treat. 10 out of 10.
Reply from Noseparis.com
Dear Natalia, Thank you so much for your wonderful feedback! 🌟 We are thrilled to hear that you had such a positive experience with Nose Paris and that our competitive prices, gifts, and sample selection added value to your purchase. Your kind words motivate us to continue delivering the best service possible. We look forward to assisting you with your next order and helping you discover even more amazing fragrances. Thank you for choosing Nose Paris! Kind regards, Carole
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N. A.
24 Jan 2025
Verified reviewI ordered MFK oud satin mood .. along with that I orderd my complimentary gift MFK Baccarat Rouge 540, instead of baccarat 540 I receive Apom ; I don’t like it .. I want to get that Baccarat 540 I wants to smell that , I was planning to buy baccarat 540 as my second purchase from NOSE Paris ..So please sent my baccarat 540 .. hoping your kind consideration . Thank you
Reply from Noseparis.com
Dear Neethu Antony, Thank you for your review and for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the unavailability of the MFK Baccarat Rouge 540 miniature. Unfortunately, it was out of stock at the time of your order, and we replaced it with the Apom miniature as an alternative. As mentioned in our email, we would be happy to send you a sample of Baccarat Rouge 540 so you can experience the scent as you plan your next purchase. Please let us know if this solution works for you. We greatly appreciate your understanding and look forward to assisting you further. Kind regards, Carole Nose Paris
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O. L.
24 Jan 2025
Verified reviewIt had all chances to be perfect, but it appeared as it is. Firstly, prices shown on website differ from those after logging in. Thus, as in my case of 100 ml BDK Parfum 10 ml gratis Parfum was not available. Ooops. I thought okay, I should go to buy it directly from BDk, cause they had this offer as well. Nose free samples of different Parfums convinced me to stay. Well, one more lesson to me: follow your intuition. One of my chosen sample due to its absence was replaced without acknowledging me with another one. BINGO! Now I’m paying extra sessions with therapist to fix painful unwanted immersive experience this scent brought me. It would be great to give a customer a choice to choose a replacement by their own.
Reply from Noseparis.com
Dear Olena, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused and understand how disappointing it can be when expectations aren’t met. Regarding the price differences, we assure you that prices on our website are consistent, but some offers may vary based on regions. We're also sorry that the 10ml gift with your BDK Parfums order wasn’t available—this was an unforeseen stock issue, and we regret the frustration caused. As for the sample replacement, we deeply apologize for not informing you beforehand. Your suggestion to allow customers to choose their replacement is valuable, and we’ll explore how to improve this process in the future. We hope you’ll give us the chance to make it right in the future, and if there’s anything more we can do, feel free to contact us again directly at info@noseparis.com. Thank you again for helping us improve. Kind regards, Carole
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A. S.
15 Jan 2025
Verified reviewI'm a longtime customer and very happy with my purchases. Everything arrived on time from France.
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C. O.
15 Jan 2025
Verified reviewI love how it smells I don’t like how it has left burn and sports all over my face, neck and upper body. My doctor gave me allergy medication. Nose say nobody else reported this and it’s a subjective thing with perfumes. They even refused to allow me return the product that damaged me (because it was open). Of course it was open. It damaged me.
Reply from Noseparis.com
Dear Colin, We are truly sorry to hear about the allergic reaction you experienced. As mentioned in our email and outlined on our website, we deeply regret any discomfort caused but cannot take responsibility for allergic reactions, as they are specific to each individual and can vary widely. Unfortunately, as per our return policy, we cannot accept opened or used products for return due to hygiene and safety regulations. We understand how frustrating this situation must be and appreciate your understanding of our position on this matter. If there is anything else we can do to assist you, please don’t hesitate to reach out. Kind regards, Carole NOSE PARIS
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C. D.
15 Jan 2025
Verified reviewEasy to use the website and fast shipping
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L. V.
15 Jan 2025
Verified reviewI'm fully satistied
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R. H.
15 Jan 2025
Verified review5th Time purchasing from nose and I had the best experience ever, they helped me a lot to grow my collection by sending 6 samples of my choice with each of my orders; the best prices, the best customer service and everything. Now I rather to buy from nose even if I find the perfume I want with the same price tag in here.
Reply from Noseparis.com
Dear Rozhin, Thank you so much for your kind words and loyalty! We're thrilled to know that we've helped grow your collection and that you enjoy our sample selection with each order. Your trust and preference mean the world to us, and we look forward to continuing to provide you with the best service and prices. Happy exploring, and see you again soon! ✨ Kind regards, Carole NOSE Paris Team
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I. P.
12 Jan 2025
Verified reviewDelivery was very quick and the perfume smelled incredible. Definitely worth trying other samples that came as I already know what my next perfume will be.
Reply from Noseparis.com
Dear Inna, Thank you so much for your kind review! 🌟 We're delighted to hear that you loved the quick delivery and your new perfume. We're thrilled the samples helped you discover your next favorite scent—it's always exciting to explore new fragrances! We look forward to assisting you with your next purchase. 😊 Kind regards, Carole NOSE Paris
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I. S.
12 Jan 2025
Verified reviewIt has been a week and my order still has not been handed over to the shipping courier. I sent an email and have not received a response. I believe this may be a scam.
Reply from Noseparis.com
Dear Irene, Thank you for sharing your feedback. As discussed in our email exchange, we deeply regret the delay in responding to your concerns, which was due to the holiday closure of our customer service team. Your order is currently in the shipping process, and we have provided you with the tracking link to monitor its progress. Unfortunately, the holiday season caused unexpected delays, which are beyond our control. If you do not see updates by Friday, please don’t hesitate to reach out again—we’re here to assist you. We truly appreciate your patience and understanding, and we’re doing everything possible to ensure your order reaches you promptly. Warm regards, Carole Customer Service Nose Paris
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J. N.
12 Jan 2025
Verified reviewproducts came in perfect shape. shipping took one week.
Reply from Noseparis.com
Dear Jasmine, Thank you for your review! We're thrilled to hear your products arrived in perfect condition. A one-week shipping time is great, and we're glad it met your expectations. If you ever need assistance or have more to explore, we’re here for you! 😊 Kind regards, Carole Nose Paris
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J. N.
12 Jan 2025
Verified reviewproduct came in perfect shape. shipping took 10 days.
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H. L.
29 Dec 2024
Verified reviewLots of free samples, surprisingly quick shipping considering I’m in Canada
Reply from Noseparis.com
Dear Haydn, Thank you so much for this wonderful feedback! I'm thrilled to hear that your experience with Nose Paris meets your expectations concerning the quick delivery. It truly warms my heart to know our efforts are appreciated. We look forward to assisting you with your next orders. Thank you for your loyalty and trust! See you again soon, Carole
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Y. E.
29 Dec 2024
Verified reviewGreat service!
Reply from Noseparis.com
Dear Yuki, Thank you so much for your wonderful 5-star review! We are thrilled to know that you had such a positive experience with us. Your satisfaction is our greatest reward, and your kind words mean a lot to our team. We look forward to welcoming you again soon, whether online or in-store. Thank you for choosing Nose Paris! Best regards, Carole & the Nose Paris Team
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J. K.
29 Dec 2024
Verified reviewVery fast shipping. 20h door to door. (Sweden)
Reply from Noseparis.com
Dear Jari, Thank you so much for this wonderful feedback! I'm thrilled to hear that your experience with Nose Paris meets your expectations concerning the quick delivery. It truly warms my heart to know our efforts are appreciated. We look forward to assisting you with your next orders. Thank you for your loyalty and trust! See you again soon, Carole
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B. M.
29 Dec 2024
Verified reviewI haven’t received my order yet. But the sit is good
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A. S.
29 Dec 2024
Verified reviewThis company hits it out of the park EVERY SINGLE TIME! My package, Paris to California, arrived lightening fast. Also, in addition to having exceptional products available for purchase, this company provides six samples of your choice of the product they have for sale. Those samples are plentiful in size annd are large enough to allow one to spend time exploring the fragrances. Because of their generous samples, I continue to return & purchase full size bottles of fragrances I would otherwise never have bought. The Nise provides an exceptional, international, online shopping experience.
Reply from Noseparis.com
Dear Ann, Thank you so much for your glowing review! We're beyond thrilled to hear that your experience with Nose has been exceptional every single time. From Paris to California, we aim to deliver both speed and quality, and we’re so glad we could meet your expectations! It's wonderful to know that our generous sample policy has helped you discover new fragrances and find full-sized favorites. Your continued support means the world to us, and we look forward to serving you again soon. Thank you for being such a valued part of the Nose community! 😊 Kind regards, Carole NOSE Paris
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A. Z.
29 Dec 2024
Verified reviewfast order handling and fast delivery
Reply from Noseparis.com
Dear Ali, Thank you so much for this wonderful feedback! I'm thrilled to hear that your experience with Nose Paris meets your expectations concerning the quick delivery. It truly warms my heart to know our efforts are appreciated. We look forward to assisting you with your next orders. Thank you for your loyalty and trust! See you again soon, Carole
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T. D.
29 Dec 2024
Verified reviewGreat selection and prices and fast and affordable shipping to the US.
Reply from Noseparis.com
Dear Tim, Thank you for your kind words! We're thrilled to hear you enjoyed our selection, competitive prices, and fast, affordable shipping to the US. 😊 We look forward to serving you again soon and helping you discover more amazing fragrances! Kind regards, Carole Nose Paris
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A. N.
29 Dec 2024
Verified reviewQuick delivery and very friendly service.
Reply from Noseparis.com
Dear Andreas, Thank you so much for your wonderful 5-star review! We are thrilled to know that you had such a positive experience with us. Your satisfaction is our greatest reward, and your kind words mean a lot to our team. We look forward to welcoming you again soon, whether online or in-store. Thank you for choosing Nose Paris! Best regards, Carole & the Nose Paris Team
Reviews displayed in chronological order
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