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Review Summary
Noseparis is praised for a smooth shopping experience, with a site that feels easy to use and a selection that customers describe as unusually broad. Many reviews also mention fast delivery, secure packaging, and the pleasure of receiving samples with each order.
Delivery
"Very fast shipment. Everything was find and easy"
"Super fast delivery"
"amazing selection at fantastic prices super fast shipping"
Digital experience
"Very satisfied. Catalog selection is unreal. Ease of site and purchasing is perfect."
"It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying…"
It is my first time buying from nose.fr It is a great experience overall. Super fast in shipping, great product selection and cheaper than buying from sites in the US. Ans they lwt me pick six free samples with my purchase A
"My first time buying international and it was hassle free! The online agent has also been very accommodating"
Team expertise
"The staff at the shop in Paris is very helpful. I’m very impressed by the level of service they gave!"
"Very helpful staff and I enjoyed the experience."
"Most helpful and polite customer service 💖"
Friendliness & courtesy
"Great service, loved the experience. Thanks Gael."
"Great, capable and kind staff that helped me pick a perfume which I absolutely love."
"Excellent shop with very attentive staff"
Choice
"Super recomendo, têm um seleção incrível, são rápidos na entrega. Voltarei a comprar com certeza. Adorei!"
"One of the best in the game! Great selection with great prices 🤩"
"Excellent service. A great variety of perfumes . Great asset the availability of payment methods that other websites do not offer."
Responsiveness
"Customer support was responsive, and the delivery arrived quickly, right on schedule."
"They handled the matter quickly and found a solution, just as always; thank you very much"
"Impeccable customer service. Their responsiveness and level of help rendered is 10/10."
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Z. M.
21 Feb 2025
Verified reviewAmazing
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C. B.
21 Feb 2025
Verified reviewNose is always fantastic. The customer service and pricing are always better than most. I will continue to buy from nose.
Reply from Noseparis.com
Dear Christopher, Thank you so much for your wonderful review! We are thrilled to know that you had such a positive experience with us. Your satisfaction is our greatest reward, and your kind words mean a lot to our team. We look forward to welcoming you again soon, whether online or in-store. Thank you for choosing Nose Paris! Best regards, Carole & the Nose Paris Team
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P. F.
21 Feb 2025
Verified reviewnever a Problem
Reply from Noseparis.com
Dear Paolo, Thank you for your feedback! We're delighted to hear that you've had a smooth experience with us. Looking forward to your next visit! 😊 Kind regards, NOSE Paris
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A. S.
21 Feb 2025
Verified reviewI beme a customer. Excellent service, quick answers.
Reply from Noseparis.com
Dear Antonio, Thank you for your review ! We are really glad that you're satisfied with our customer service. I remain at your disposal as always ✨ Kind regards, Carole
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D. M.
21 Feb 2025
Verified reviewMy experince is very positive. Fast delivery and nice gifts.
Reply from Noseparis.com
Thank you, Dyliana! We're delighted to hear that you had a positive experience with us. Enjoy your fragrances, and we hope to see you again soon! 😊✨
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J. C.
21 Feb 2025
Verified reviewI have been purchasing cologne from our English language nose Paris for two years. The earliest would be mid March. They have a great selection of products at a fair price. Ordering is easy they send you tracking and I’ve received my order very quickly and accurately. Carol is great as well as everyone else with answering any questions or concerns. A wonderful experience overall this is why I will buy all my colognes and other products. They have a great selection in carrier wide variety of manufacturers. I also liked that you get free samples with your purchase.
Reply from Noseparis.com
Dear James, Thank you so much for your kind words and for your continued trust in Nose Paris! 😊 We're delighted to hear that you've had such a great experience with us over the years. Our goal is to offer a seamless shopping experience, from our product selection to fast shipping and attentive customer service. It truly means a lot to us that you appreciate our efforts. Looking forward to assisting you with your future fragrance discoveries! ✨ Kind regards, Carole
Reply from J. C.
Thank You so Much have a great day!
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V. R.
21 Feb 2025
Verified reviewNot really that satisfied. Especially because I bought from nose Paris because they offered 6 samples of my choice. Which seemed like a good deal. However instead of 6 samples, I received only received 5 samples instead.. and three of them were the wrong perfume.. which is pretty disappointing cause it's not what I choose. If they were out of stock I would have gladly waited until they're back in stock, rather than getting some random samples.
Reply from Noseparis.com
Dear Valentine, I sincerely apologize for this disappointing experience. I completely understand how frustrating it must be to not receive the samples you carefully selected. This is not the level of service we strive to provide. Could you please reach out to us at info@noseparis.com with your order number? I would love to personally assist you and find a way to make this right. Thank you for your patience and for bringing this to our attention. I truly appreciate your trust in us and hope to provide you with a much better experience next time. Best regards, Carole Nose Paris Team
Reply from V. R.
Hi Carole, I have already emailed nose customer service few days ago but no response. Thank you Valentine
Reply from Noseparis.com
Dear Valentine, I can't find your e-mail. Rest assured, I've just sent you an e-mail, please reply to it ✨ Kind regards, Carole
Reply from V. R.
Hi Carole, I have replied to it, let me know if you see it! Thanks Valentine
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H. L.
21 Feb 2025
Verified reviewThe smell is so much perfect, I really love this product.
Reply from Noseparis.com
Thank you for your kind words! We’re thrilled to hear that you’re happy with the quality of your perfume. Your satisfaction is our top priority, and we’re delighted that your experience with us met your expectations. We look forward to serving you again soon! Best regards, Carole & the Nose Paris Team
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A. D.
21 Feb 2025
Verified reviewMe encanta la variedad de productos y perfumes nicho que tienen. Creo que son unicos en cuanto muestras de perfumes se refiere, nadie da esa cantidad de muestras, por ejemplo yo compre un perfume de Parfums de Marly tamaño 30ml y me regalaron 6 muestras … me quede sorprendida y estoy muy contenta. Seguire comprando!
Reply from Noseparis.com
¡Muchas gracias por tu maravilloso comentario! 😊 Nos alegra saber que disfrutaste de nuestra selección de perfumes nicho y de la experiencia de compra en Nose. Queremos ofrecer siempre lo mejor a nuestros clientes, y nos encanta saber que nuestras muestras te sorprendieron gratamente. ¡Esperamos verte pronto para seguir descubriendo nuevas fragancias! 💙
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M. A.
7 Feb 2025
Verified reviewAbsolutely fantastic
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K. S.
7 Feb 2025
Verified reviewHonestly one of the best fragrance discounters out there. Shipping was super fast & the free samples they send with your order is just the cherry on top, especially since I was able to choose which samples I wanted. Was my first time ordering from them & will continue for the rest of my life. You guys are Amazing!
Reply from Noseparis.com
Dear Kenny, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great experience with your order, from the fast shipping to the complimentary samples. Your kind words truly mean a lot to us, and we can’t wait to accompany you on your fragrance journey for years to come! Looking forward to your next visit! Best regards, Carole Nose Paris Team
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S. K.
7 Feb 2025
Verified reviewAll expectations met. Good packaging, fast shipping and everything. Will definitely shop again
Reply from Noseparis.com
Dear Shahab, Thank you for your kind review! We're delighted to hear that everything met your expectations, from the packaging to the shipping. We look forward to welcoming you again for your next fragrance discovery! Best regards, Carole Nose Paris Team
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E. K.
3 Feb 2025
Verified reviewI was so moved that you delivered to Korea directly. And very convenient to pay customs duties together
Reply from Noseparis.com
Dear Eunghun, Thank you for this feedback! I'm thrilled to hear that your experience with Nose Paris meets your expectations concerning the delivery. It truly warms my heart to know our efforts are appreciated. We look forward to assisting you with your next orders. Thank you for your trust! See you again soon, Carole
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Y. K.
3 Feb 2025
Verified reviewVery fast delivery to US
Reply from Noseparis.com
Dear Yuliia, Thank you so much for this wonderful feedback! I'm thrilled to hear that your experience with Nose Paris meets your expectations concerning the quick delivery. It truly warms my heart to know our efforts are appreciated. We look forward to assisting you with your next orders. Thank you for your loyalty and trust! See you again soon, Carole
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D. B.
1 Feb 2025
Verified reviewVery good customer service, quick and effective.
Reply from Noseparis.com
Dear Damaris, Thank you for your kind words! I am delighted to hear that you had a positive experience with our customer service. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best regards, Carole Nose Paris Team
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M. T.
1 Feb 2025
Verified reviewHello everyone! This is the second time I order perfumes from the noseparis.com. website. Very good prices for niche fragrances. Fast delivery is also important to me, since I live in Eastern Europe. Other companies either do not deliver to my country or their parcel takes a very long time to arrive delivery is expensive. Then, when Nose delivers free and my parcel arrived in 8 days, when other companies take up to 20 days! And that's not all. When I made an order, I had the opportunity to add up to 8 gifts of my choice. I highly recommend the Nose company to all my friends, as well as to those who read this review! Best regards!
Reply from Noseparis.com
Dear Malkhaz, Thank you so much for your kind words and for your continued trust in Nose Paris! We're delighted to hear that you appreciate our pricing, fast delivery, and the selection of gifts we offer. Providing a seamless experience for perfume lovers worldwide is our priority, and we’re thrilled to know we could meet your expectations. We truly appreciate your recommendations and look forward to welcoming you back for your next fragrance discovery! Best regards, Carole Nose Paris Team
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S. A.
1 Feb 2025
Verified reviewIt was very fast , packaging was perfect
Reply from Noseparis.com
Dear Saleh, Thank you for your feedback ! We're delighted to hear that you were pleased with the fast delivery and perfect packaging. We hope you enjoy your purchase and look forward to serving you again soon ! Best regards, Carole Nose Paris Team
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B. Z.
1 Feb 2025
Verified reviewMy experience is always great . This is like my third order. Prices are unmatched,
Reply from Noseparis.com
Good Morning ! Thank you for your loyalty and kind words! We're thrilled to know that you've had consistently great experiences with us and that our prices continue to impress you. We look forward to serving you again soon for your next order and hope to keep exceeding your expectations! Warm regards, Carole Nose Paris Team
Reply from B. Z.
Keep them prices competitive and you will have a customer for life 😉😁. Thank you for making these perfect affordable.. a bonus gift won’t hurt every so often 😉, for your repeat customers..
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O. S.
1 Feb 2025
Verified reviewI love you Nose Paris! Please add more niche perfume brands.
Reply from Noseparis.com
Dear Ola, Thank you so much for your feedback! Your gratification is really important for us ✨ For the new brands, rest assured, we are working on it ! We look forward to welcoming you again soon, whether online or in-store. Thank you for choosing Nose Paris! Best regards, Carole & the Nose Paris Team
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K. K.
1 Feb 2025
Verified reviewIn the purchasing phase I had to try 3-4 times to to get my giftcard to go through. And when the giftcard went through, I wasn't able to get the free gift with purchase from BDK perfumes which was included in the order at first. I ordered the perfume to home, but the delivery firm (DPD) brought it straight to parcel pickup shop even though I was at home during the delivery. The 6 free samples that I was eligble for with my order were different that what I had ordered. I selected samples from different brands / perfumes I was interested in purchasing, but I got all samples from a single brand. And samples had nothing to do with the diagnostic profile I had made earlier.
Reply from Noseparis.com
Good Morning, Thank you for your feedback, and please accept our sincerest apologies for the issues you have encountered. Could you please reach out to us via email at info@noseparis.com to share more details about your concerns? This will allow us to assist you more effectively. Regarding the 10mL gift, I’ve checked your order and noticed that it wasn’t added, because you did not reach the 190€ minimum. Concerning the delivery by DPD, I’m truly sorry for the inconvenience. We will contact the delivery company to address your feedback and ensure better service in the future. For the 6 complimentary samples, I don’t see them listed in your order summary. Could you confirm if you successfully added your sample choices to the cart before completing your purchase? We remain at your disposal by email at info@noseparis.com or by phone at 33 1 86 47 72 76 for any further assistance. Best regards, Carole Nose Paris
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