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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
20 Sept 2022
Verified reviewVery good quality. Very speedy delivery.
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A. A.
20 Sept 2022
Verified reviewSatisfied as always
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A. A.
20 Sept 2022
Verified reviewEverything was fine - actually above expectation.
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A. A.
20 Sept 2022
Verified reviewThe cut and presentation was excellent, but the fish texture was a bit harder than normal.
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A. A.
20 Sept 2022
Verified reviewsalmon lovers box was not fresh, very disappointed on the quality of the food
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A. A.
20 Sept 2022
Verified reviewIt was actually better than I was expecting
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A. A.
20 Sept 2022
Verified reviewFairly satisfied
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A. A.
20 Sept 2022
Verified reviewDelicious spicey tuna poke bowl with a Miso Soup side. All super fresh and beautifully presented. Also excellent service,
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A. A.
20 Sept 2022
Verified reviewlove the food, love the service, hate hate hate your web site its soooooo difficult to use, if your food was not as excellent, I would defiantly have given up with the web site
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A. A.
20 Sept 2022
Verified reviewThey did not deliver the Chicken Yakitori I ordered and did not refund me or replace it wit something else. I sent an Email to complain and they did not reply
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A. A.
5 Sept 2022
Verified reviewI Placed my order early and the confirmation email said it would be available to collect at 11.15am. However when I arrived at the Richmond store the sign on the door said it wasn’t open until 12pm. Luckily the staff were inside and offered to make up the order for me. The website said the store opened at 11am but in fact it didn’t open until 12pm. Please update your website asap.
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A. A.
4 Sept 2022
Verified reviewThere were no sauces and no chopstick in the order. We had to eat with a fork. It was disappointing and annoying.
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A. A.
4 Sept 2022
Verified reviewMy go-to sushi in London. Always stop in if I’m in the area of a sushi shop.
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A. A.
4 Sept 2022
Verified reviewVery satisfied
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A. A.
3 Sept 2022
Verified reviewI order spicy tuna poke bowl from time to time. I'd like they cut tuna a bit better - they are not consistent in it. But overall it's pretty good.
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A. A.
3 Sept 2022
Verified reviewLovely packaging. Beautifully presented within the box.
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A. A.
2 Sept 2022
Verified reviewTotally disappointed. Product was not available - again! I feel like I’m wasting my time ordering on the website and then receiving a phone call from the shop saying they can’t fulfil my order. Next time I’ll phone the shop to place my order. The website is unable to reflect real-time availability
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A. A.
2 Sept 2022
Verified reviewNot very satisfied at all . The spring rolls were without lettuce Only rice ,avocado and salmon.
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A. A.
31 Aug 2022
Verified reviewVery satisfied. I barely waited and the dish was as fresh as delicious
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A. A.
29 Aug 2022
Verified reviewYour website let me order for pickup at 11.30am. The shop opens at midday. This isn't very helpful. Effectively, due to train times, you have wasted an hour of my day.
Reviews displayed in chronological order
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