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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
10 Oct 2022
Verified review👍🏻👍🏻👍🏻👍🏻
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A. A.
10 Oct 2022
Verified reviewIt was delicious
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A. A.
10 Oct 2022
Verified reviewVery good service, good product.
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A. A.
10 Oct 2022
Verified reviewThe delivery experience was terrifying and resulted in me calling the police on the driver. The driver was abusive, repeatedly accused me of providing the wrong address, said he wouldn't come from where he was to my address. I called the shop to have them prepare a new meal and send with a new driver. The original driver then turned up to my address and provided the original order. When he realized the order had been cancelled he began screaming at me and running towards my front door. When I shut it and told him to leave and stop harassing me he began banging on the door and screaming. It's at this point I called the police. I've never experienced any thing like this. You need to report him to the delivery company. He is abusive and threatening. The food was delicious and I love Sushi Shop. I will continue shopping with you but the delivery experience was terrifying. It's left me feeling unsafe in my own home.
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A. A.
2 Oct 2022
Verified reviewSushis were good but not as good as thzy used to be. The squid salad is my favorite but sis not order it as it is xtremely expensive for a ridiculously small portion. Also the shop has a hygene rating of 4 which is quite concerning for a sushi place. Overall sushi shop is still my favorite place to order sushi
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A. A.
2 Oct 2022
Verified reviewVery satisfied all in all.
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A. A.
2 Oct 2022
Verified reviewJust didn't taste very fresh or as good as usual.
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A. A.
2 Oct 2022
Verified review10/10
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A. A.
2 Oct 2022
Verified reviewReally grumpy in store every time!!!
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A. A.
2 Oct 2022
Verified reviewDelicious set. Got my order quicker than expected
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A. A.
2 Oct 2022
Verified reviewPieces are extremely small so not very good value for money.
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A. A.
2 Oct 2022
Verified reviewExcellent!
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A. A.
27 Sept 2022
Verified reviewVery satisfied
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A. A.
27 Sept 2022
Verified reviewCabbage was good but the special Wednesday box was low in quality in regards to the past ones.
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A. A.
27 Sept 2022
Verified reviewOverall very happy with the quality of the sushi. Much fresher than ITSU.
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A. A.
27 Sept 2022
Verified reviewHappy with the order however I’ve specifically requested to exclude all but extra (free) wasabi and the order came with all the condiments regardless of my request. If all condiments come with the order anyway then there is no point to ask us for options. Not everyone wants extra chopsticks or soy sauce in plastic tub for environmental reasons
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A. A.
27 Sept 2022
Verified reviewFew sushi were a bit small and/or not very well done (visually speaking) but the taste was still really nice! Although, every-time I'm ordering, I'm leaving a comment regarding the sauce, asking to have only teriyaki sauce and not soja ones (always paying extra to have more teriyaki sauce) but I'm always ending with a lot of soja sauce. I will suggest to read the comments whenever there is some. But Sushi shop still my favorite sushi restaurant thank to your unique recipes (big plus for the cream cheese in the sushi!).
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A. A.
27 Sept 2022
Verified reviewVery loud music in the shop. Messy counter, including open pack of the chips the cashier was eating. Sushi is not up to the standard they used to be. The California dream box sushi were stick to each other and was extremely difficult to separate them and don't break. Some of the rolls were half of the size of others, the same type. Really disappointed. It doesn't look like upmarket sushi shop any more. A lot of places offer better sushi cheaper
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A. A.
20 Sept 2022
Verified reviewNever seen such a fun service while ordering food.
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A. A.
20 Sept 2022
Verified reviewSushishop is my top choice for casual sushi
Reviews displayed in chronological order
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