What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

A. A.
6 Dec 2022
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Soup x 3 unwrapped and in paper. Burst ans leaked all over food. I am a regular customer in two stores and this is a first
Experience from: 20 Nov 2022
A. A.
6 Dec 2022
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Extremely satisfied, the team at the Richmond store is amazing and they always give us a perfect service. The food is always great as well and really tasty. It will be perfect if they could have gluten free soya sauce please.
Experience from: 23 Nov 2022
A. A.
6 Dec 2022
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Very satisfied. Nice team in the Westbourne Heoce branch.
Experience from: 28 Nov 2022
A. A.
6 Dec 2022
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Very satisfied
Experience from: 27 Nov 2022
A. A.
6 Dec 2022
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Quite satisfied
Experience from: 16 Nov 2022
A. A.
6 Dec 2022
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Quite pricey and the quality was not great. Sushi rice was really dry, salmon was very tough. I’ve eaten here before, and the food was decent, but on this occasion not impressed.
Experience from: 25 Nov 2022
A. A.
6 Dec 2022
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My favourite sushi and the staff in south ken and westbourne grove are all super friendly and lovely. Thanks
Experience from: 23 Nov 2022
A. A.
6 Dec 2022
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Really friendly customer service and left very satisfied
Experience from: 26 Nov 2022
A. A.
6 Dec 2022
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Very
Experience from: 23 Nov 2022
A. A.
6 Dec 2022
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Not satisfied. The salad wasn't in stock and we asked for making instead. This was £2 more than the salad and refused to replace even though its their mistake and we were spending £70 on the order. The order was also 30 minutes late and the miso soup had broken at the bottom so leaked everywhere.
Experience from: 25 Nov 2022
A. A.
30 Nov 2022
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Some items were missing in my order and the delivery took 1h15 to arrived
Experience from: 14 Nov 2022
A. A.
30 Nov 2022
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I keep getting these emails and I'm still giving 5 stars
Experience from: 13 Nov 2022
A. A.
30 Nov 2022
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Excellent
Experience from: 9 Nov 2022
A. A.
30 Nov 2022
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The order took over an hour and the driver said it was delivered 5 mins before he actually arrived with the order and handed it to me
Experience from: 14 Nov 2022
A. A.
15 Nov 2022
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Delicious
Experience from: 12 Nov 2022
A. A.
15 Nov 2022
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Very disappointed by the beef and chicken Yakitori On of the sushi boxes was opened …
Experience from: 13 Nov 2022
A. A.
13 Nov 2022
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Very tasty and very friendly stuff
Experience from: 11 Nov 2022
A. A.
12 Nov 2022
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Very satisfied as every time I come in. Not only the food you eat but also great people working there too.
Experience from: 10 Nov 2022
A. A.
10 Nov 2022
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Extremely satisfied. Great quality food
Experience from: 8 Nov 2022
A. A.
9 Nov 2022
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Very good customer service
Experience from: 26 Jul 2022