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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
26 Dec 2022
Verified reviewWe had an incident with our delivery guy that took a picture saying he had delivered outside but actually he took the order with him back. We called the shop and we had to prove it was nothing there. 5 minutes after the driver came back with our food (probably after the shop called) and one of our items were not sealed so we didn’t eat as there was no proof it was not touched. Next time we will probably order from deliveroo versus the website
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A. A.
26 Dec 2022
Verified reviewGreat value for money. Excellent
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A. A.
21 Dec 2022
Verified reviewSatisfied
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A. A.
21 Dec 2022
Verified reviewFor the third time in a row some products were missing
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A. A.
21 Dec 2022
Verified reviewWe placed this order for delivery at 11.30 a.m. but did not receive it until 12.45 due to lack of staff at Sushi Shop. They did phone to advise us the order would be delivered 20 mins later but the delivery was a lot later than promised.
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A. A.
21 Dec 2022
Verified reviewBest sushi in town
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A. A.
21 Dec 2022
Verified reviewVery satisfied
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A. A.
21 Dec 2022
Verified reviewGreat telephone order experience with Danny. Excellent sushi. Will buy again. This branch appears to be a well managed one.
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A. A.
21 Dec 2022
Verified reviewVery happy
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A. A.
20 Dec 2022
Verified reviewVery unsatisfied with the delivery time. I had to call to know where was my order and learnt the driver was given the wrong one! There's always issues with you, this is really annoying! The order came 45 min late and the only compensation I was given was a cheesecake that I did ask for otherwise I wouldn't have received anything. The sauces were not even correct nor the number of ginger... The sushi were good but some of them were ridiculously thin and/or small.
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A. A.
18 Dec 2022
Verified reviewFresh and delicious as always!
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A. A.
18 Dec 2022
Verified reviewGreat sushi and efficient delivery
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A. A.
18 Dec 2022
Verified reviewOverall this order was very underwhelming. Arrived an hour and a half late and the quality of sushi was poor. I would note the tuna sashimi, tuna maki and tempura prawn roll were particularly disappointing.
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A. A.
18 Dec 2022
Verified reviewI also ordered edamame and it stank. The label said it was in date but it had clearly gone off. When you order raw fish and find expired items next to it it’s not ok.
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A. A.
17 Dec 2022
Verified reviewNot overly pleased. Order arrived 45 min late and was cold with incorrect food items sent.
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A. A.
14 Dec 2022
Verified reviewGreat
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A. A.
14 Dec 2022
Verified reviewAs usual excellent!
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A. A.
14 Dec 2022
Verified reviewVery happy with the sushi box I ordered.
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A. A.
14 Dec 2022
Verified reviewSeveral of the rolls arrived completely scrambled. We are recurring costumers and perceived the quality of the product in general has gone down lately
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A. A.
14 Dec 2022
Verified reviewIn the sushi box - the rice was sticky and the rolls stuck to each other The miso soup arrived sideways and half of it was split into the bag.
Reviews displayed in chronological order
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