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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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A. A.
12 Aug 2023
Verified reviewNever buying again. Most of the sushi has opened.
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A. A.
11 Aug 2023
Verified reviewvery
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A. A.
11 Aug 2023
Verified reviewAbsolutely superb sushi
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A. A.
11 Aug 2023
Verified reviewThe best!
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A. A.
11 Aug 2023
Verified reviewVery happy!
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A. A.
11 Aug 2023
Verified reviewBanging!
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A. A.
11 Aug 2023
Verified reviewHighly original, very fresh, always the same excellent standard
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A. A.
11 Aug 2023
Verified reviewThe website changed the time that i wished to collect this order
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A. A.
11 Aug 2023
Verified reviewThe delivery was 1 hour late but the problem wasn't only this, because if there's some problem to find someone to deliver the order, the staff should call to the client to explain and manage the situation.
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A. A.
11 Aug 2023
Verified reviewExcelent fast service
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A. A.
11 Aug 2023
Verified reviewDelicious and great value!
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A. A.
11 Aug 2023
Verified reviewI ordered two happy sushi box late in the evening around 9 pm and I was extremely disappointed. The food was not fresh at all. I had a feeling that they gave us the leftover from the day. I really love Sushi shop and never had such experience previously however I am not satisfied with my order. It was waste of money.
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A. A.
11 Aug 2023
Verified reviewI tried order on website , wrong price on summer sushi box and online order will not go through for dine reason , therefore I arrived at shop spent lengthy time on figure out why , you have to work on your website !!! Otherwise will lose a lot of order
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A. A.
11 Aug 2023
Verified reviewEverything was fine 👍
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A. A.
11 Aug 2023
Verified reviewYou had run out of egg for the Ramen and you had no Chicken Yakatori
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A. A.
11 Aug 2023
Verified reviewI was very happy with the quality of food, as usual. I think Sushi Shop's boxes are the best in London. They somehow manage to have unorthodox tastes together, like fuagra, spicy pepper, cabbage leaves, etc. What I really hated about my experience is that their website is so archaic, so counterintuitive. I managed to place my order after two failed attempts. I can't imagine how much revenue these guys are losing because of that.
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A. A.
11 Aug 2023
Verified reviewAlways freshly made.
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A. A.
6 Aug 2023
Verified reviewFirstly, I didn't get an "avocado salmon cheese", you got it wrong and gave me an avocado maki. I've asked for a refund; will I ever get it? Doubt it as your client service doesn’t exist. I am quite fed up with getting the wrong product regularly; mistakes happen but with this shop, they happen far too often. Secondly, the Philadelphia cheese was appalling, barely any salmon, it was so thin at some places it wasn’t even covering the rice. The rice was dry, there was barely any cheese either, the whole thing was bland, this was just inedible. I’ve been client for years and I’ve been aware of your shortcoming but was coming back because of some original creations. But the quality has been decreasing to the point that I will stop ordering with you. Although you try and offer innovative sushi, you don’t know how to make them and use subpar ingredients, and they just taste awful now. The quality is simply too low and it doesn’t taste good anymore; I’m afraid you rank even below below Itsu and similar chains, serving tasteless plastic sushi. Such a shame.
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A. A.
6 Aug 2023
Verified reviewSuper tasty, great deal and service. Thank you
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A. A.
6 Aug 2023
Verified reviewVery satisfied. Good, fresh, quality sushi.
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