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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
5 Aug 2023
Verified reviewGreat website, parts arrived as ordered, no delays, no problems! Good job Motostrom. André from Canada
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A. A.
5 Aug 2023
Verified reviewLlegó justo a tiempo. ¡Mil gracias!
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A. A.
5 Aug 2023
Verified reviewOrder arrived sooner than expected with no problems. I had an excellent experience with Motostorm.
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A. A.
5 Aug 2023
Verified reviewGood suplement for my helmet
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A. A.
5 Aug 2023
Verified reviewI ordered this helmet on a Friday. On the following Wednesday, it arrived at my next location in Minnesota. From Italy to Minnesota in 5 days. Outstanding!!!
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A. A.
5 Aug 2023
Verified reviewHappy with your service, but you should change your delivery company , they cannot give a time for the delivery , so you need to wait at home until your delivery arrives , and if you are not at home you must wait all often next day or spend Lauf an hour on the phone to UPS to change everything to a pick up point . Waist of time !! Sorry but in the future I will orderfrom a different business
Reply from Motostorm.it
Hello, we are very sorry for this inconvenience. If in the future you are interested in ordering from our company just say in the notes section that you want us to use a different shipper.
Reply from A. A.
Ok will do , thank you
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A. A.
5 Aug 2023
Verified reviewProven and sort after product retailers at great prices. The helmet I purchased was cheaper including delivery than what I could get it for locally in Australia. Thanks.
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A. A.
5 Aug 2023
Verified reviewQuick and correct.
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A. A.
3 Aug 2023
Verified reviewFast delivery in ssecurised parcel. No issue and perfect communication for a product I had difficulties to find somewhere else : Way to go !!
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A. A.
3 Aug 2023
Verified reviewA shop you can trust I ordered from Japan
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A. A.
3 Aug 2023
Verified reviewGreat support.Great product👍Legit
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A. A.
3 Aug 2023
Verified reviewGood product, fast delivery
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A. A.
3 Aug 2023
Verified reviewAll ok
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A. A.
3 Aug 2023
Verified reviewTodo perfecto
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A. A.
3 Aug 2023
Verified reviewIt was well packaged and arrived quickly. Thank you very much!
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A. A.
3 Aug 2023
Verified reviewI ordered a helmet in large because the medium I ordered elsewhere was to small - upon receiving the Large helmet from Motostorm it was smaller than the medium I have. Also the add was miss leading as in the description it said with ProTint visor however when it showed up it did not have the protint visor
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A. A.
3 Aug 2023
Verified reviewWorst customer service I've experienced in a while. The don't respond to emails. At. All. I requested a size change to their customer service email within 5 minutes of placing my order- no response. Got a shipping notification the next day, sent a follow up email asking if they'd received my change request- no response. My vest shows up (in the wrong size I didn't want) not in the packaging with the original box crushed on top. Sent them a third email asking about the exchange process- no response. This place has all the feeling of a scam, I definitely wouldn't do business with them again.
Reply from Motostorm.it
Dear Customer, we are sorry if you are not satisifed by our service. Our customer service has been in touch with you to solve the issue. we apologize for the inconvenience. Kind Regards
Reply from A. A.
The response has been fantastic, I'm just sorry it took leaving such a poor review to get a reply. Everything since then has been outstanding, thank you
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A. A.
3 Aug 2023
Verified reviewNot sure it was that great of an idea ordering from Canada. Shipping fees were already high, had to pay almost the same amount in duty fees. Will think twice before re-ordering
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A. A.
3 Aug 2023
Verified reviewHighly recommend! Didn't have a single issue with anything, and shipping was fast- about a week to get to Australia! I'd been searching for this particular helmet for a little while (limited edition, not a lot of stock), not only did they have it in stock, in my size, but also MUCH cheaper than any of the Australian sites. Will shop here again!
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A. A.
3 Aug 2023
Verified reviewService client génial. Suivi du colis par UPS. Le casque Scorpion Exo 390 en taille XS taille légèrement petit par rapport à d'autres marques. Il est sublime. J'achèterai encore des produits sur le site.
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