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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
8 Feb 2024
Verified reviewI live in San Francisco but recently bought another AlpineStars jacket and pants for my summer trip to The Dolomites and Northern Italy. As usual the gear arrived with-in 1 week and was excellent. I have purchased a lot of Klim/Shoei/Ohlins and Alpine Stars gear from MotoStorm over the last couple years...Great customer service and excellent prices. Its the first place I look when I want new riding clothes now.
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A. A.
8 Feb 2024
Verified reviewEverything I ordered came complete but I waited way longer than was supposed to. The Clutch cover from CNC-Racing fits on my Ducati 848 SF but the holder for the covering in front of the clutch cover don't fit with that part and you need to do some part for yourself to screw that cover on.
Reply from Motostorm.it
Hello, we are sorry that you have issues with the the items ordered from us. If you need assitence just contact Andrea at cutomer service. andrea@motostorm.it
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A. A.
8 Feb 2024
Verified reviewLittle bit of scratch but it just a minor
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A. A.
6 Feb 2024
Verified reviewItems received were on time and in almost perfect condition. One item was defective, but luckily being replaced (with free shipping). A small delay in getting all my items, but being handled well.
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A. A.
6 Feb 2024
Verified reviewThank you
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A. A.
6 Feb 2024
Verified reviewExcellent service! Got the item at a great price
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A. A.
19 Jan 2024
Verified reviewsuper easy navigation, excellent deal on the product!
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A. A.
19 Jan 2024
Verified reviewReceived defective product, too difficult and too long of time to replace product. I even offered to purchase a new one a day they could refund when they received the old defective one back but they said no and made me wait a month.
Reply from Motostorm.it
We are very sorry you have received a defective product, it arrived directly from the producing brand. We have replied to your claim immediately and have activated the warranty process with the brand who agreed very quickly in sending you a new product without the need to have the defective ones back. the replacement item was shipped to you as soon as we have received it from them, in a very short period of time. However the delay in you receiving the product has actually been caused by the particularly busy period of the year and the logisitics partners being slower than usual in delivering the goods due to the volume of packages in transit. we apologize for this unexpected inconvenience.
Reply from A. A.
It took 18 days from the time I emailed you pictures of the defective product and many emails to get the replacement actually shipped. And zero discount for the hole in my foot from the defective product 👎
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A. A.
19 Jan 2024
Verified reviewThe order arrived quite fast and corresponded to the expectation. I consider to order again with Motorstorm.
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A. A.
19 Jan 2024
Verified reviewSo easy to choice and most of all very easy to request to replace a color
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A. A.
4 Jan 2024
Verified reviewMotoin est une société très sérieuse. J’ai acheté une première fois une paire de bottes Sidi puis j’ai passé une seconde commande pour un casque Bell et à chaque fois, les articles ont été livrés dans les temps et le matériel est arrivé en parfait état. Je ne peux que recommandé Motoin.
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A. A.
4 Jan 2024
Verified reviewAmazing deals I love their products
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A. A.
4 Jan 2024
Verified reviewOrdered some pannier racks. Took a while to ship I suspect the item wasn't in stock. Once shipped it arrived in good time
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A. A.
4 Jan 2024
Verified reviewLittle over a week from i order it, my Mivv exhaust arrived. From Italy to Sweden. No problem what so ever. Thank you!
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A. A.
4 Jan 2024
Verified reviewPerfect and fast delivery.
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A. A.
4 Jan 2024
Verified reviewEverything OK
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A. A.
4 Jan 2024
Verified reviewGreat product, and easy ordering process. The shipping updates could be better coordinated as the process was not quick coming through Customs and such.
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A. A.
4 Jan 2024
Verified reviewFantastic good price arrived a day late but it was Christmas will definitely use them again
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A. A.
4 Jan 2024
Verified reviewはじめて利用させていただきました。日本からです。迅速かつ丁寧で安心して取引をすることができました。日本では手に入らない商品を得ることができ、とてもうれしいく思います。とても良かったです。ありがとうございました。
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A. A.
4 Jan 2024
Verified reviewVery satisfied with the price, customer service, shipping time, and product. I will buy from motostorm again and recommend to my friends and family! The shipping package was so well packed, my parts arrived looking like showroom quality. Motostorm has exceeded my expectations and gained a lifelong customer. Part: Mivv GP Pro Carbon Bike: BMW F900R International Shipment (from Italy to United States)
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