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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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A. A.
4 Jan 2024
Verified reviewAs per usual, shipped from Italy to Australia quickly and at a great price! I have purchased a number of items from Motostorm over the years and have had no issues 👍
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A. A.
4 Jan 2024
Verified reviewSeemless delivery into Switzerland.
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A. A.
4 Jan 2024
Verified review5 stars. Excellent company to do business with. Everything was right on point
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A. A.
4 Jan 2024
Verified reviewI purchased a helmet during the Black Friday sale. The purchase was done online via their website, I decided to buy the helmet because there was an additional 10% off the sale price. During the purchase process online, it was quite unclear where to apply the additional discount code and by mistake the purchase was made without me applying the code. As soon as I realised what had happened I emailed Motostorm to ask if they could rectify my mistake and apply the additional discount. Motostorm did not take the time even respond back to me for a decision on the issue. I did receive my helmet ( I’m located in Australia) but have still not had a response from Motostorm. I’m very disappointed Motostorm totally neglected my honest mistake and couldn’t be bothered to respond at all. I was taking a risk purchasing an expensive item from an overseas company and will now reassess to only purchase in Australia where I have local support.
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A. A.
4 Jan 2024
Verified reviewVery professional!
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A. A.
4 Jan 2024
Verified reviewTerrible company to deal with never again and ontop of this I ended up with import charges an extra 25% of the purchase price before I recieved my goods which took for ever to arrive in the UK
Reply from Motostorm.it
Hello, you were informed on ur website before checkout that customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We also indicate this on our website in the payments page and again on the confirmation email. We cannot be held repossibile if your goverment charges you tax on imported goods. The order was shipped on the same day as it was registered. Delivery was delayed because you did not want to pay these taxes.
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A. A.
4 Jan 2024
Verified reviewGreat experience. Shipping from Italy was faster than from two two domestic retailers that I ordered products from with the same priority of shipping selected.
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A. A.
3 Jan 2024
Verified reviewGood product, good site
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A. A.
3 Jan 2024
Verified reviewexactly as ordered. The Givi radiator cover didn't fit perfectly but it was an easy fix. shipping and packaging was perfect!
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A. A.
3 Jan 2024
Verified reviewGood price and fast delivery to Australia. Very happy customer.
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A. A.
3 Jan 2024
Verified reviewTransaction was seamless and delivery was very fast. The jacket I ordered is high quality!
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A. A.
3 Jan 2024
Verified reviewMotostorm.it’s shipping was fast. Delay in the delivery was due to custom duties-related issue in the Philippines. Thanks for using UPS as courier, they helped me in the clearance and release of the parcel.
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A. A.
1 Jan 2024
Verified reviewRapide correspondant à la commande. Très bien.
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A. A.
1 Jan 2024
Verified reviewEasy online collection of unique quality helmets to choose from. Competitive prices with hassle free international shipping. A pleasure to deal with & very happy with my new helmet.
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A. A.
1 Jan 2024
Verified reviewSite was easy to navigate and shop had exactly what I was looking for. Shipping and payment options were excellent and my shipment arrived in the U.S. in a timely manner. Would definitely shop with you again in the future.
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A. A.
1 Jan 2024
Verified reviewA very good store to shop online europeen accessories hard to find or impossible to purchase in North America. Reliable and competitive pricing. Reliable also. 5 stars for me.
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A. A.
1 Jan 2024
Verified reviewExcellent service
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A. A.
1 Jan 2024
Verified reviewItems arrived as described, quick International delivery, excellent service. Thank you
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A. A.
1 Jan 2024
Verified reviewAfter some dithering over ordering internationally, I took the "risk". Ordered and processed the same day, impressive. Delivered (via Fed EX) within the week (four days) from Italy all the way to Arizona USA. The crash helmet arrived well packaged, in perfect condition. A great saving, a great service. Very impressed, will be back to order more apparel as I need/want it.
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A. A.
1 Jan 2024
Verified reviewGreat prices, super fast shipping! Thank you!
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