What do Internet users think about monbento.co.uk ?

Monbento is often described as easy to use and straightforward, with customers finding what they need quickly and appreciating the clear shopping flow. Several reviews also praise the quality of the boxes, the careful packaging, and the practical use for meals, trips, or travel, while one customer mentions using the plastic and glass boxes regularly, along with the insulated bag. At the same time, some reviews point to slow or missing delivery, one wrong-colour item, a complaint that was not answered, and a limited choice of colours, while another customer felt the pictures did not show the scale of the products well. When problems arise, one review says they are solved immediately, and Monbento gathers mostly positive feedback with 117 reviews published in total and an average rating of 4.1 stars.

What is monbento.co.uk's address ?

2 RUE MICHEL ROCARD 63000 CLERMONT-FERRAND

Reviews for Monbento.co.uk

Total: 117 reviews since 19/08/2023

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4.1

Based on 29 reviews from the last 12 months

5

67%
4

15%
3

7%
2

6%
1

6%

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5 ★

Review Summary

Monbento is often described as easy to use and straightforward, with customers finding what they need quickly and appreciating the clear shopping flow. Several reviews also praise the quality of the boxes, the careful packaging, and the practical use for meals, trips, or travel, while one customer mentions using the plastic and glass boxes regularly, along with the insulated bag.

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Digital experience

17 reviews mention the digital experience, with 76% positive feedback.

"Everything is clear and shopping ie easy."

"Easy navigation"

"Top! Produit de qualité et ravie de pouvoir se faire livrer les produits français Pyrex à l’étranger via un site sérieux."

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5 ★

Z. P.
23 Jan 2025
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Collected and verified by Verified Reviews
Very nice. Good quality. Recommend
Experience from: 12 Jan 2025
J. M.
12 Dec 2024
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The website was easy to navigate, and the purchasing process was straightforward. However, I am disappointed with the quality of the items received, which did not meet the expectations set by the website’s presentation.
Experience from: 27 Nov 2024
Reply from Monbento.co.uk

Thank you for sharing your opinion with us. Feedback on our products and your customer experience is very important to us. We will pass them on to the department responsible for future improvements.
P. P.
11 Dec 2024
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Easy to navigate, nice design and a good amount of information.
Experience from: 19 Oct 2024
M. B.
6 Dec 2024
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Very easy
Experience from: 24 Nov 2024
V. L.
6 Dec 2024
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The costumer service was very helpful.
Experience from: 10 Nov 2024
A. M.
4 Dec 2024
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Loved the fact that I could personnalise my bentobox. However, for some options not all the colours were available, for example - the lid the same colour as the tray.
Experience from: 8 Nov 2024
Reply from Monbento.co.uk

Thank you for sharing your opinion with us. Feedback on our website and your customer experience is very important to us. We will pass them on to the department responsible for future improvements.
H. L.
28 Oct 2024
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Easy to navigate.
Experience from: 15 Oct 2024
M. M.
19 Oct 2024
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good
Experience from: 28 Sept 2024
M. A.
11 Oct 2024
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Very easy to navigate and amazing customer service!
Experience from: 29 Sept 2024
R. V.
7 Oct 2024
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Well organised
Experience from: 24 Sept 2024
K. D.
1 Oct 2024
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I bought two bentos for my kids .Everything went perfect, they arrived in Greece so quickly . They really keep the food hot for at least 6 hours!!!
Experience from: 20 Sept 2024
A. A.
14 Sept 2024
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amazing products.
Experience from: 27 Aug 2024
A. A.
12 Sept 2024
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I'm still waiting for my order. Very disappointed!
Experience from: 21 Aug 2024
Reply from Monbento.co.uk

We sincerely apologize for this incident, which in no way reflects the service we want to offer our customers. We will take into account all your comments in order to improve the various issues raised.
A. A.
3 Sept 2024
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Easy online purchase and very straight forward website.
Experience from: 22 Aug 2024
A. A.
11 Aug 2024
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Site loads slow at times.
Experience from: 21 Jul 2024
Reply from Monbento.co.uk

Thanks a lot for your message. It's really important for us to improve the user experience on our website. Your remark has been forwarded to our website team!
A. A.
31 Jul 2024
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The website is nice and user-friendly
Experience from: 3 Jul 2024
A. A.
31 Jul 2024
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Simple and very easy to navigate :)
Experience from: 20 Jul 2024
A. A.
17 Jun 2024
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Excellent cutlery set, best in class compared to others. Fast delivery. Excellent customer service. Had an issue and it was quickly resolved. Highly recommended.
Experience from: 6 Jun 2024
A. A.
26 May 2024
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Love it
Experience from: 15 May 2024
A. A.
22 May 2024
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I've just received my order and I'm very disappointed because I paid for the bottle and cutlery to be customised.
Experience from: 1 May 2024
Reply from Monbento.co.uk

Thank you for sharing your feedback with us. We're sorry to hear that you've experienced an incident while using the product. We urge you to contact our after-sales service to look into the matter further.