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Review Summary
Monbento is often described as easy to use and straightforward, with customers finding what they need quickly and appreciating the clear shopping flow. Several reviews also praise the quality of the boxes, the careful packaging, and the practical use for meals, trips, or travel, while one customer mentions using the plastic and glass boxes regularly, along with the insulated bag.
Digital experience
"Everything is clear and shopping ie easy."
"Easy navigation"
"Top! Produit de qualité et ravie de pouvoir se faire livrer les produits français Pyrex à l’étranger via un site sérieux."
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Kristina K.
25 Aug 2025
Verified reviewA bit hard to find sales but otherwise very fine.
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Katarzyna M.
11 Aug 2025
Verified reviewI like their products, but the website doesn't clearly state that you have to pay customs duty if you order to Norway.
Reply from Monbento.co.uk
Hello, Thank you for your feedback and for your appreciation of our products. We apologize for any confusion regarding customs duties for orders to Norway; we understand how important clarity is. Your comments will help us improve the information provided on our website. We value your support and hope to enhance your experience with us in the future. Best regards, The monbento Team
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Xiao X.
12 Jul 2025
Verified reviewMonvento forgot to engrave the lunch box… then I contacted the customer support, it takes them forever to provide me a solution, and I’m still in the process of waiting for them to give me a response. In the meantime they have asked me proofs of my claim, multiple of my information… it’s just a frustrating process to deal with them, and my son already in the meantime went to elementary school, so I missed this personalized gift to him. 😭 I’m very sad.
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Shilpi G.
21 Jun 2025
Verified reviewAmazing lunch box with a great size and colour..leak proof and best use
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Heather B.
21 Jun 2025
Verified reviewGreat quality that allows for flexibility!
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Nnassata F.
11 Jun 2025
Verified reviewCan't really say anything. I haven't received it yet
Reply from Monbento.co.uk
Thank you for sharing your opinion with us. According to the tracking information on the GLS website, the package was delivered on 03/06/25. Please do not hesitate to contact us at support@monbento.com if you have any further questions. Best regards,
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A. K.
8 May 2025
Verified reviewI wished to cancel my order, contacted support like the FAQ said. They did not reply whatsoever and sent the item regardless. Now stuck with something I don't want. Returns require me to pay extortionate shipping. Will likely not be buying again.
Reply from Monbento.co.uk
Hello, Thank you for your message. We have not received any requests to cancel an order in your name, we are truly sorry. Please contact our customer service department at support@monbento.com. Best regards,
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D. S.
2 May 2025
Verified reviewVery easy website to navigate, clear and quick. The products are amazing, have had some of the products for year and are still as good as new. I would definitely recommend Monbento!
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M. H.
11 Apr 2025
Verified reviewLe site facile à comprendre, il manque de choix pour la catégorie MB Steel avec infuseur intégré. Il manque aussi de choix pour les tailles plus grands.
Reply from Monbento.co.uk
Thank you for sharing your opinion with us. Feedback on our website and your customer experience is very important to us. We will pass them on to the department responsible for future improvements.
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S. M.
1 Apr 2025
Verified reviewVery intuitive site, shows enough information about their products to make an informed decision
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V. K.
29 Mar 2025
Verified reviewExcellent
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L. J.
16 Mar 2025
Verified reviewIt’s a good website. But as an improvement I would make packages. As in, if you buy box A, you can product B to complete a set. Also, I would make all products available in all colours. I would have bought an extra water bottle if the I could have matched the preferred colour. Yes, I am one of those people who likes everything to be uniform… :)
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T. J.
7 Mar 2025
Verified reviewit's pretty sluggish, slow.
Reply from Monbento.co.uk
Thank you for sharing your opinion with us. Feedback on our website and your customer experience is very important to us. We will pass them on to the department responsible for future improvements.
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S. R.
20 Feb 2025
Verified reviewEasy to navigate, very clear
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A. B.
18 Feb 2025
Verified reviewGood
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G. S.
10 Feb 2025
Verified reviewExcellent site very helpful piece of cake to make the order
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K. K.
3 Feb 2025
Verified reviewI have already owned lunchbox - bought it four years ago, still loofks and feels fine. Bought boxes for my kids and one more for me - all are beautiful and have a nice feel of quality and good design. Kids love theirs, especially love how the tresoro can tbe transformed by changing the lid circle, it might be the cook kid friendly box for smaller kid and a teenager nice box for older
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L. J.
28 Jan 2025
Verified reviewI have been ordered from monbento .com and this was really pleasant to chosing Monbento and ordering from the site.
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D. V.
24 Jan 2025
Verified reviewEverything is good for now
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C. D.
24 Jan 2025
Verified reviewIntuitive site
Reviews displayed in chronological order
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