Review Summary
Mister-Auto is often described as easy to use, with quick ordering, good prices and fast delivery. Some customers also liked being able to return items if they were incorrect, while a few found the new site laggy and slow, or had trouble finding the right part.
Delivery
"Have used them a few times now, and find them very good. Takes a while for the items to arrive, but once you know that, it's a good service."
"Very satisfied with the price and delivery. Thank you."
"Delivery time is slow. But products are still well priced."
Digital experience
"Very good site, delivery cost was expensive"
"easy app to use quick delivery and comfort of being able to return them if incorrect."
"Everything on the site is well organised and easy to order"
Choice
"Great selection"
"Great selection of products but slow delivery time."
"Great choice, price and service all in one place"
-
A. A.
4 May 2024
Verified reviewUsing mister auto is a good experience and they sell good parts at a good price the only thing I think let's them down would be there normal postage take a week or more to Ireland, other than that all good.
-
A. A.
4 May 2024
Verified reviewVery late delivery
Reply from Mister-auto.ie
Dear Mr. Haverty, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We have already sent you an email containing papers required to solve that one out. Please proceed as requested in the email. If there is anything else, please do not hesitate to reach us. We remain at your disposal. Best regards, Mister-Auto Customer Service Team
-
A. A.
27 Apr 2024
Verified reviewdelivered on time.product very good.price very good
-
A. A.
27 Apr 2024
Verified reviewCouldn’t fault the product or service in any way
-
A. A.
27 Apr 2024
Verified reviewOrder nr.Y21889319....ordered 23..03.2024. Most of this order did not arrive until mid April whilst delivery was promised for early April. Also,the brake pads did arrive on time,but the box containing them was badly torn....hopefully,they were not tampered with. All in all,this is not businesslike
Reply from Mister-auto.ie
Dear Customer, Thank you for contacting us. We are sorry to hear that you have not received your order yet. According to DPD it was delivered on 02/04/2024. We will investigate the case with DPD and contact you back. Should you have any questions, please do not hesitate to contact us. Kind regards, The Mister-Auto Team
-
A. A.
27 Apr 2024
Verified reviewREALLY GOOD, FAST AND QUALITY
-
A. A.
27 Apr 2024
Verified reviewNice service
-
A. A.
27 Apr 2024
Verified reviewPart was exactly what I ordered and needed with excellent delivery time
-
A. A.
27 Apr 2024
Verified reviewGood stuff, fast delivery.
-
A. A.
27 Apr 2024
Verified reviewAppalling delivery process. Parcel came to Ireland, was told it would be delivered next day but the parcel was in fact sent back to France instead before to come back to Ireland a 2nd time. Meanwhile I was given approximate info and unrealistic update on the next ETA by the customer service. Nowhere to put the eircode on the Mister Auto website when ordering and I think that it is where the problem started.
Reply from Mister-auto.ie
Dear Mr. Riviere, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services, which we are truly sorry to hear about. However, there are sometimes obstacles beyond our control and the least we can do is issue a Voucher in your account as a compensation, which you can use for future purchases. If there is anything else, please do not hesitate to reach us out. We remain at your disposal. Best regards, Mister-Auto Customer Service Team
Reply from A. A.
Thank you so much for your kind gesture that has me completely bedazzled. I just checked my account and found a gift voucher code AR***H2D2V (code which is invalid by the way) for the astronomical value of wait for it.... €0.00! Best gesture ever, keep up the good work. P.S. 1 FAQ missing on your website: How do I close my account?
Show exchanges Hide exchanges -
A. A.
27 Apr 2024
Verified reviewStraight forward with no problems, battery delivered within promised time.
-
A. A.
27 Apr 2024
Verified reviewok i received product quality
-
A. A.
27 Apr 2024
Verified reviewParts exactly what was ordered and very good price
-
A. A.
27 Apr 2024
Verified reviewCustumer support slow Also you must improve app
-
A. A.
27 Apr 2024
Verified reviewDelivered in good time but website not let put decide so it took more time to contact with delivery and give all info
-
A. A.
27 Apr 2024
Verified reviewExcellent
-
A. A.
23 Apr 2024
Verified reviewCheap, great range, delivered quickly. No complaints. Docked a star for being hard to get in touch with via email or phone.
-
A. A.
23 Apr 2024
Verified reviewParts I got were for opposite side of car.. charged for refunding for wrong parts that they packaged … still wanting for refund..
Reply from Mister-auto.ie
Dear Mr. Kelly, Thank you for contacting Mister-Auto. Please accept our apologies for any inconvenience caused. We understand that you have had a bad experience using our services and products, which we are truly sorry to hear about. However, as far as we know a returning procedure has already been started for your order and as soon as we receive the package back in the warehouse, we will process the refund. If there is anything else, please do not hesitate to reach us out. We remain at your disposal. Best regards, Mister-Auto Customer Service Team
-
A. A.
23 Apr 2024
Verified reviewUsing this company for over 10 years, fab choice and prices,
-
A. A.
23 Apr 2024
Verified reviewExcellent as always when I order from them
Reviews displayed in chronological order