Go to website
Review Summary
Magimix is praised for a smooth online experience, with easy navigation, clear product information and a straightforward ordering process. Customers also mention swift delivery, careful packaging and useful communications that make the purchase feel simple and well handled.
Delivery
"Good deal. Quick delivery. Well packaged."
"Does everything I want it to do. Great Service. Fast Delivery"
"Easy to navigate and delivered swiftly in very good protective packaging"
Digital experience
"Easy to shop from."
"Bought on line - easy process"
"Easy to browse. Timely notifications. Prompt delivery. Prices reflected on market place."
Responsiveness
"Fast efficient service Thank you"
"Efficient service and speedy delivery of my new processor"
"Excellent customer service. Always came back to me in a very short time."
-
A. W.
31 Jan 2025
Verified reviewEasy to use
-
J. F.
31 Jan 2025
Verified reviewI would recommend my Magimix. Accessories are expensive, although probably npt that necessary
-
D. W.
31 Jan 2025
Verified reviewMy Magimix was delivered on schedule despite weather so poor the postal service had suppended deliveries.
-
T. D.
31 Jan 2025
Verified reviewThe website was easy to navigate around and to find what I was looking for, the Magimix app is a great resource
-
R. K.
31 Jan 2025
Verified reviewSome items in the website can be misleading like the Citrus Press. Also blender not quiet as claimed. Returns is not easy & can be expensive - you have to pay postage.
Reply from Magimix.co.uk
Thank you for your honest feedback. We are truly sorry you are not happy with your product and the service provided. The returns procedure will reviewed to ensure full clarify. Thank you for taking the time to review your product. Jenny Magimix
Reply from Magimix.co.uk
Thank you for your honest feedback. We are truly sorry you are not happy with your product and the service provided. The returns procedure will reviewed to ensure full clarify. Thank you for taking the time to review your product. Jenny Magimix
Show exchanges Hide exchanges -
J. B.
31 Jan 2025
Verified reviewEasy to purchase and delivery was timely
-
G. C.
31 Jan 2025
Verified reviewQuite straightforward
-
S. R.
31 Jan 2025
Verified reviewQuick delivery
-
R. S.
31 Jan 2025
Verified reviewQuick and efficient. No complaints with the service and registering the warranty was equally painless.
-
M. J.
31 Jan 2025
Verified reviewI had a few problems navigating round the site. I hate scrolling banners that do not allow you to manually swipe back to a previous window that caught my eye and interest. Having to wait for the banner to cycle through until the "interesting" window appears again is irritating. I had trouble completing the payment although that may be a reflection on my bank rather than your web site. Delivery was prompt and on time. Packing was excessive, when it arrived it was inside 'three' individual boxes. Box1, the standard retail packaging inside box 2, a plain brown transport box inside box 3, a second plain brown transport box.
-
M. G.
31 Jan 2025
Verified reviewFrom purchase to delivery everything went as stated. Plenty of information regarding the product and very positive reviews. I was lucky to buy when the product was discounted, although would have bought it anyway. Delivered within the quoted time and arrived in perfect condition. Mind you, it was very well packed.
-
M. T.
28 Jan 2025
Verified reviewVery simple to use, quick delivery and goods are automatically registered for warranty purposes.
-
R. Y.
28 Jan 2025
Verified reviewGenerally very good, although it was unclear how to get optional accesories - e.g. the dicing kit. Not great that Magimix direct you to a different website for acessories
-
S. A.
28 Jan 2025
Verified reviewVery bad after sales service asked for a replacement for a broken product and they refunded it knowing that it costs more now to buy.
Reply from Magimix.co.uk
Thank you for your review. we are sorry to read there was a problem, and your order was refunded and not exchanged. This is not our usual level of service we aim to provide and we will review procedures to see if they can be improved. I understand the Customer Care department provided you with a discount code which would take the price of the food processor back to the sales price, and even a little bit lower. If you require any help with applying the discount code to your order, please do reach out to us as the Customer Care team will be happy to help. Jenny Magimix
Reply from Magimix.co.uk
Thank you for your review. we are sorry to read there was a problem, and your order was refunded and not exchanged. This is not our usual level of service we aim to provide and we will review procedures to see if they can be improved. I understand the Customer Care department provided you with a discount code which would take the price of the food processor back to the sales price, and even a little bit lower. If you require any help with applying the discount code to your order, please do reach out to us as the Customer Care team will be happy to help. Jenny Magimix
Show exchanges Hide exchanges -
F. S.
16 Jan 2025
Verified reviewThe whole ordering process on the Magimix website was very quick and simple, and delivery was effected on time. I had to contact Customer Services, as the item was a gift, but it had been automatically registered to me/my account. This could not be changed, but they did come up with a solution to the problem. So my whole exerience was a good one.
-
P. V.
16 Jan 2025
Verified reviewOrdered and it was delivered within a week
-
D. W.
16 Jan 2025
Verified reviewThe Magimix website is very easy to use.
-
P. S.
16 Jan 2025
Verified reviewOrder shipped on 17th December now 1st January and still haven’t received the order
Reply from Magimix.co.uk
Thank you for your review. I do apologise for the delay with your order. Please reach out to the Customer Care team via the red support button on the Magimix website, and they will investigate the situation for you. Jenny Magimix
Reply from Magimix.co.uk
Thank you for your review. I do apologise for the delay with your order. Please reach out to the Customer Care team via the red support button on the Magimix website, and they will investigate the situation for you. Jenny Magimix
Show exchanges Hide exchanges -
V. D.
12 Jan 2025
Verified reviewlong shipping, compare to other brand (I don't want to mention the name here), they are much faster delivery.
Reply from Magimix.co.uk
Thank you for your review. I can confirm delivery is 3-5 working days, but we endeavour to improve upon this. Jenny Magimix
Reply from Magimix.co.uk
Thank you for your review. I can confirm delivery is 3-5 working days, but we endeavour to improve upon this. Jenny Magimix
Show exchanges Hide exchanges -
A. G.
6 Jan 2025
Verified reviewVery good online experience and speedy delivery with a great discount.
Reviews displayed in chronological order
Contact
Go to website
Certification
