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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
"Slick website and delivery service."
Digital experience
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
"The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly…"
The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly bigger teens
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
10 Nov 2021
Verified reviewGreat when arrives, but must do better on accepting orders that are not actually available to buy in certain sizes.
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A. A.
10 Nov 2021
Verified reviewPerfect
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A. A.
10 Nov 2021
Verified reviewExcellent service.
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A. A.
10 Nov 2021
Verified reviewhighly recommend Lacoste products
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A. A.
10 Nov 2021
Verified reviewQuick delivery time
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A. A.
10 Nov 2021
Verified reviewNo because the fittings are too small
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A. A.
10 Nov 2021
Verified reviewAlways quality what I expect
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A. A.
7 Nov 2021
Verified reviewTook longer to deliver than expected.
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A. A.
7 Nov 2021
Verified reviewGreat customer service team. Dino sorted my problem out straight away. Great service from him, my thanks to Dino. Only 4 star because i had to return my first order as the tracksuit jacket wasn’t stitched properly
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A. A.
7 Nov 2021
Verified reviewNice shirt
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A. A.
7 Nov 2021
Verified reviewRegular fit is not as it used to be, it’s tighter
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A. A.
3 Nov 2021
Verified reviewPrompt service, regular shipping updates
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A. A.
3 Nov 2021
Verified reviewHappy customer
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A. A.
3 Nov 2021
Verified reviewI absolutely love lacoste clothing and merchandise
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A. A.
3 Nov 2021
Verified reviewYes , i would suggest you offer a incentive for promoting the brand
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A. A.
3 Nov 2021
Verified reviewExcellent service
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A. A.
3 Nov 2021
Verified reviewYes
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A. A.
3 Nov 2021
Verified reviewGreat
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A. A.
3 Nov 2021
Verified reviewI am always happy with the quality of Lacoste products, delivery by courier was first class. I would not hesitate to recommend to all of my friends and family.
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A. A.
3 Nov 2021
Verified reviewOnline delivery is very quick. Not been without a croc since the 80’s
Reviews displayed in chronological order
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