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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

A. A.
28 Jan 2022
Verified review
Collected and verified by Verified Reviews
Non
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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I would absolutely recommend Lacoste to others.
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Yes, I have been with this brand for a long time.
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Good quality products
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Yes I would.
Experience from: 29 Dec 2021
A. A.
28 Jan 2022
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These shirts randomly shrink these days. The quality is just not there anymore.
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Fits well - true to size across the chest but more loose fitting on the arms and torso but that is the more relaxed fit style
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Great service as usual
Experience from: 25 Dec 2021
A. A.
28 Jan 2022
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I would never recommend any other brand. No other make equals Lacoste for quality, choice of size and colour. The French Olympic shirts were especially brilliant.
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Lacoste are always the best
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Quick easy and reliable service
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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Good quality clothing.
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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See previous details
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Very quick delivery times and always informed of what is happening with your order.
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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non leather option bags:-)
Experience from: 28 Dec 2021
A. A.
28 Jan 2022
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Yes most definitely, Lacoste is a great brand.
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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Lovely and comfy look great with jeans
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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Good quality clothing, always one of the main brands I look at when buying new clothes.
Experience from: 24 Dec 2021
A. A.
28 Jan 2022
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Bought as a gift for my son who loves them.
Experience from: 27 Dec 2021
A. A.
28 Jan 2022
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Okay
Experience from: 27 Dec 2021