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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
20 Feb 2022
Verified reviewGood value clothing which lasts for years of wearing
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A. A.
20 Feb 2022
Verified reviewTwo items ordered from Lacoste for over £100 delivered to my preferred location without fuss. This £27 t shirt dumped on my doorstep in my absence in full view. No surprise to find it missing on my return. Instead of resending said item Lacoste is conducting an inquest with veiled threats of legal action in the event of foul play.Really? Shoddy Customer Service Lacoste no excuse for a poor delivery service. Endless form filling ID checks etc on a good customer and no sign of my purchase. Shame your delivery company is not on a par with your goods.
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A. A.
20 Feb 2022
Verified reviewGood quality, fits true to size.
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A. A.
20 Feb 2022
Verified reviewThe shirt has not arrived.I have emailed customer services twice now asking where it is and have had no reply.Shocking customer service and still no product.I am very very dissatisfied.
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A. A.
20 Feb 2022
Verified reviewLacoste is known for its style and quality, and always lives up to expectations
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A. A.
20 Feb 2022
Verified reviewThe models look like refugees. Lacoste equals good quality.
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A. A.
20 Feb 2022
Verified reviewLacoste clothing is something I rave about to friends because it's so well made and uses highest quality materials. It's a perfect example of you get what you pay for.
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A. A.
20 Feb 2022
Verified reviewGreat price
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A. A.
20 Feb 2022
Verified reviewLovely product but very poor communication.
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A. A.
20 Feb 2022
Verified reviewAll good
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A. A.
20 Feb 2022
Verified reviewQuick delivery
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A. A.
20 Feb 2022
Verified reviewClassic, elegant, comfortable and good quality. My dad loved his polo shirt when he was younger and I can see why now that I'm about his age when he had his Lacoste classics.
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A. A.
20 Feb 2022
Verified reviewgood
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A. A.
20 Feb 2022
Verified reviewReceived promptly in nice packaging. A quality company.
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A. A.
20 Feb 2022
Verified reviewYes
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A. A.
20 Feb 2022
Verified reviewThanks
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A. A.
19 Feb 2022
Verified reviewLove the clothes!
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A. A.
19 Feb 2022
Verified reviewI liked the product so i would recommend my friends to also try them out
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A. A.
19 Feb 2022
Verified reviewNot got it yet
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A. A.
19 Feb 2022
Verified reviewFast delivery, never had a problem!
Reviews displayed in chronological order
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