What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
30 Oct 2022
Verified review
Collected and verified by Verified Reviews
I never received them and not even sure if I got my money back yet…
Experience from: 31 Aug 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
Always a great service
Experience from: 24 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
Always satisfied with the service
Experience from: 24 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
Really good products especially the white polo shirts
Experience from: 26 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
Your services are going downhill from last year, I would think twice before recommending you now
Experience from: 24 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
Quick service
Experience from: 24 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
took a time to arrive but all good
Experience from: 24 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
my favorite polo top
Experience from: 26 Sept 2022
A. A.
29 Oct 2022
Verified review
Collected and verified by Verified Reviews
The product is fine. The size was wrong.
Experience from: 22 Aug 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
I love the button up Polos. I have probably like 25 in different colors. Long lasting and colorfast.
Experience from: 26 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
Great quality clothes and fast service
Experience from: 25 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
Absolutely, iconic brand that always delivers.
Experience from: 25 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
The whole online purchase was easy and straightforward.
Experience from: 19 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
Nice clothes
Experience from: 24 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
always the best service from ordering to delivery. kept informed at all stages
Experience from: 26 Sept 2022
A. A.
28 Oct 2022
Verified review
Collected and verified by Verified Reviews
Quality items
Experience from: 25 Sept 2022
A. A.
27 Oct 2022
Verified review
Collected and verified by Verified Reviews
excellent
Experience from: 26 Sept 2022
A. A.
27 Oct 2022
Verified review
Collected and verified by Verified Reviews
Great service though a little expensive for lots of people
Experience from: 24 Sept 2022
A. A.
27 Oct 2022
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 24 Sept 2022
A. A.
21 Oct 2022
Verified review
Collected and verified by Verified Reviews
Fantastic service as always.
Experience from: 23 Sept 2022