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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
10 Aug 2023
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Collected and verified by Verified Reviews
No because I couldn’t exchange them
Experience from: 9 Jul 2023
A. A.
10 Aug 2023
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Top quality. Great choice.
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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The best lacoste nice material and giod value
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Prompt delivery & well packaged
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Best trainer in london
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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great purchase
Experience from: 7 Jul 2023
A. A.
10 Aug 2023
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Anything quality brilliant 🤩
Experience from: 7 Jul 2023
A. A.
10 Aug 2023
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Good price and good quality product
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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The quality of the product Lacoste sends out is second to none that includes the packaging
Experience from: 7 Jul 2023
A. A.
10 Aug 2023
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Good service
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Always found ordering and delivery to be first class. Love the products but would like to see a bit more 'dressy' or formal items i.e. jackets and trousers
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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The package was really good and protective but the product was not as great for the price.
Experience from: 7 Jul 2023
A. A.
10 Aug 2023
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Great app. Service is seamlessly easy. Delivered on time. Excellent clothes, in fit, looks, longevity. Always check out new lines and great savings come sale time.
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Okkk
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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I am satisfied.
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Perfect fit
Experience from: 8 Jul 2023
A. A.
10 Aug 2023
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Everything is perfect
Experience from: 7 Jul 2023
A. A.
10 Aug 2023
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Always deliver on time and packaged well
Experience from: 6 Jul 2023
A. A.
10 Aug 2023
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Excellent
Experience from: 6 Jul 2023
A. A.
10 Aug 2023
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Great service.
Experience from: 7 Jul 2023