What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 289 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 385 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

826 reviews mention delivery, with 89% positive feedback.

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

"Quick delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Online service is exemplary
Experience from: 20 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Service was great but Material disappointed me
Experience from: 20 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Yes always smart and classic clothes and trainers
Experience from: 19 Sept 2023
A. A.
21 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very Happy with my purchase
Experience from: 9 Sept 2023
A. A.
21 Oct 2023
Verified review
Collected and verified by Verified Reviews
Classic quality clothing
Experience from: 8 Sept 2023
A. A.
21 Oct 2023
Verified review
Collected and verified by Verified Reviews
Pretty shoe , had this clay court brand before and loved the previous pair . Disappointed in poor fit on this pair
Experience from: 22 Sept 2023
A. A.
21 Oct 2023
Verified review
Collected and verified by Verified Reviews
Great clothing from Lacoste as always
Experience from: 20 Sept 2023
A. A.
21 Oct 2023
Verified review
Collected and verified by Verified Reviews
Good
Experience from: 20 Sept 2023
A. A.
20 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied by the service as well as the quality of Lacoste products
Experience from: 11 Sept 2023
A. A.
20 Oct 2023
Verified review
Collected and verified by Verified Reviews
I think there is work to do on standardising sizing. I’m quite disappointed with the wide variation in sizing from one brand.
Experience from: 29 Aug 2023
A. A.
20 Oct 2023
Verified review
Collected and verified by Verified Reviews
quality products
Experience from: 8 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Customer service is awful
Experience from: 11 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Great service. Great products.
Experience from: 3 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
i’m satisfied with my bag and i’ll be getting another one
Experience from: 6 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very nice fit, high quality item
Experience from: 29 Aug 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Great products but customer service a let down re returns.
Experience from: 10 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Yes of course.
Experience from: 8 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 1 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very hard to speak to customer service found it very stressful
Experience from: 10 Sept 2023
A. A.
19 Oct 2023
Verified review
Collected and verified by Verified Reviews
Delivery on time. Product very well packaged.
Experience from: 9 Sept 2023