What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 289 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 385 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

826 reviews mention delivery, with 89% positive feedback.

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

"Quick delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
8 Nov 2023
Verified review
Collected and verified by Verified Reviews
Great quality and happy with my purchases
Experience from: 29 Sept 2023
A. A.
4 Nov 2023
Verified review
Collected and verified by Verified Reviews
Arrived quickly and boxed within a box so no damage to shoe box unlike many other brands were shoe boxes arrive damaged.
Experience from: 2 Oct 2023
A. A.
3 Nov 2023
Verified review
Collected and verified by Verified Reviews
No issues. Order was simple, came on time and quickly (from what I remember....request for feedback has come after a while) Very happy overall.
Experience from: 27 Sept 2023
A. A.
2 Nov 2023
Verified review
Collected and verified by Verified Reviews
Service impeccable, I received confirmation of my order straight away and it was delivered the next working day!
Experience from: 28 Sept 2023
A. A.
2 Nov 2023
Verified review
Collected and verified by Verified Reviews
Fast service. Good communication. No complaints.
Experience from: 2 Oct 2023
A. A.
2 Nov 2023
Verified review
Collected and verified by Verified Reviews
i would recommend as Lacoste have a lot of nice lines. I just don’t like the courier. I paid for the delivery but they never attempted to deliver it at my home address. Instead left it at depot for me to pick it up. Not right
Experience from: 30 Sept 2023
A. A.
2 Nov 2023
Verified review
Collected and verified by Verified Reviews
Extremely satisfied with the product and the ease of use through selection to payment
Experience from: 30 Sept 2023
A. A.
2 Nov 2023
Verified review
Collected and verified by Verified Reviews
This is my 5th Cardigan and I love them so comfy 👍🏻
Experience from: 27 Sept 2023
A. A.
29 Oct 2023
Verified review
Collected and verified by Verified Reviews
Yes, Lacoste make some great quality products and I would recommend to family and friends.
Experience from: 24 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Great service from Lacoste and my items were delivered with care.
Experience from: 24 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Well packaged, prompt delivery
Experience from: 25 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Quick and easy.
Experience from: 22 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
EXCELLENT
Experience from: 23 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Great quality and presentation
Experience from: 22 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Was a bit disappointed it wasn’t in a gift box as all my other orders have been previously which is a nice touch
Experience from: 21 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Very nice
Experience from: 20 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Although it was not delivered I was refunded quickly and able to reorder
Experience from: 20 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
Haven’t had a bad experience
Experience from: 20 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
...
Experience from: 21 Sept 2023
A. A.
26 Oct 2023
Verified review
Collected and verified by Verified Reviews
I'm not impressed with all my orders I feel it looks cheap materials.
Experience from: 19 Sept 2023