What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 302 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

828 reviews mention delivery, with 89% positive feedback.

"Excellent service. Fast delivery and easy returns"

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Great item
Experience from: 9 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
You guys are having a laugh if you think that I am posting a good review about a product which you cancelled a week before Christmas and still have not refunded after Christmas. Shocking service. No products to review.
Experience from: 10 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Recommend
Experience from: 11 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 11 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Great quality products . Wear well though time.
Experience from: 10 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Quality product but too expensive for what it is. The margin must be enormous on this.
Experience from: 9 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied with the service the shop in Meadowhall offered
Experience from: 6 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Great quality
Experience from: 7 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Efficient and reliable company
Experience from: 7 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Satisfied with service
Experience from: 5 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied
Experience from: 6 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Great quality
Experience from: 5 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Excellent online ordering process with free next day delivery
Experience from: 8 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Excellent product brilliant service
Experience from: 8 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very good service
Experience from: 8 Dec 2023
A. A.
11 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very efficient
Experience from: 6 Dec 2023
A. A.
4 Jan 2024
Verified review
Collected and verified by Verified Reviews
Goodservice
Experience from: 3 Dec 2023
A. A.
4 Jan 2024
Verified review
Collected and verified by Verified Reviews
One of the best clothing brands out there.
Experience from: 3 Dec 2023
A. A.
4 Jan 2024
Verified review
Collected and verified by Verified Reviews
Very happy
Experience from: 7 Dec 2023
A. A.
4 Jan 2024
Verified review
Collected and verified by Verified Reviews
Always reliable delivery service and high quality product.
Experience from: 4 Dec 2023