Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
8 Feb 2024
Verified reviewWell packed fast efficient service. Top notch.
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A. A.
8 Feb 2024
Verified reviewExcellent quality goods
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A. A.
8 Feb 2024
Verified reviewWashes well - timeless
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A. A.
8 Feb 2024
Verified reviewSimple app navigation. Quick delivery. Fantastic service.
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A. A.
8 Feb 2024
Verified reviewLacoste customer service in France and uk London they are excellent in every way..they do help lots big thank you to all of them Lacoste customer service
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A. A.
8 Feb 2024
Verified reviewYes
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A. A.
8 Feb 2024
Verified reviewHigh quality products and excellent customer service.
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A. A.
8 Feb 2024
Verified reviewJust wanted next size up but you ignored my email and just refunded me .
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A. A.
8 Feb 2024
Verified reviewGet your colours and photos sorted out so we know what colour we are acually purchasing!
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A. A.
8 Feb 2024
Verified reviewMore than Happy.
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A. A.
8 Feb 2024
Verified reviewAlways arrived quickly and has a perfect returns process too
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A. A.
8 Feb 2024
Verified reviewQuick delivery and easy ordering process.
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A. A.
8 Feb 2024
Verified reviewwell done lacoste your always very good
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A. A.
8 Feb 2024
Verified reviewSatisfied with all of Lacoste products.
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A. A.
8 Feb 2024
Verified reviewJust what i was looking for
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A. A.
8 Feb 2024
Verified reviewEasy website to navigate, check sizing etc. always a pleasure to shop online and speedy dispatch.
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A. A.
8 Feb 2024
Verified reviewQuick and great service as always
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A. A.
8 Feb 2024
Verified reviewMy go to brand - good quality
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A. A.
8 Feb 2024
Verified reviewLove my experience with lacoste especially like going in the boutique
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A. A.
8 Feb 2024
Verified reviewAll good
Reviews displayed in chronological order