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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
14 Feb 2024
Verified reviewGreat service from Lacoste
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A. A.
9 Feb 2024
Verified reviewVery happy with lacoste customer service and experience
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A. A.
9 Feb 2024
Verified reviewI am very satisfied
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A. A.
9 Feb 2024
Verified reviewHappy
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A. A.
9 Feb 2024
Verified reviewHappy with the service!
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A. A.
9 Feb 2024
Verified reviewNot a chance would i recommend this service to any friend or family, based on the experience i am having, due to an item missing from my parcel. What would be the point of recommending to anyone, as I am considering closing my account due to the lack of communication from yourselves. I feel that you are accusing me of trying to defraud Lacoste of the sum of £40. I am so disappointed.......
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A. A.
9 Feb 2024
Verified reviewThe delivery of goods are packaged well and delivery is good
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A. A.
9 Feb 2024
Verified reviewDefinitely
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A. A.
8 Feb 2024
Verified reviewLacoste experience on-line is first rate
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A. A.
8 Feb 2024
Verified reviewIf you want reliability trust the Lacoste brand
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A. A.
8 Feb 2024
Verified reviewBest experience of any clothing company iv encountered
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A. A.
8 Feb 2024
Verified reviewGreat brand
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A. A.
8 Feb 2024
Verified reviewFast delivery
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A. A.
8 Feb 2024
Verified reviewVery satisfied with the Lacoste product, though I don’t think the quality of the website matches the quality of the clothes.
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A. A.
8 Feb 2024
Verified reviewWell packaged and speedy delivery.
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A. A.
8 Feb 2024
Verified reviewFantastic quality at a very reasonable price
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A. A.
8 Feb 2024
Verified reviewThanks
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A. A.
8 Feb 2024
Verified reviewVery satisfied
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A. A.
8 Feb 2024
Verified reviewSatisfied
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A. A.
8 Feb 2024
Verified reviewMassive fan of lacoste and I do indeed recommend it to all friends and family
Reviews displayed in chronological order
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