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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
1 Mar 2024
Verified reviewLove Lacoste the fit the material all is spot on
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A. A.
1 Mar 2024
Verified reviewLove Lacoste for the quality
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A. A.
1 Mar 2024
Verified reviewA very smart hat
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A. A.
1 Mar 2024
Verified reviewBrilliant service arrived on time
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A. A.
1 Mar 2024
Verified reviewProducts are OK, website not so much. Constantly getting orders cancelled as 'out of stock' when ordered and paid on-line.
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A. A.
1 Mar 2024
Verified reviewNot good. 2 pairs of shoes. Both imperfect
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A. A.
1 Mar 2024
Verified reviewVery happy with my purchase ☺️
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A. A.
1 Mar 2024
Verified reviewVery frustrating to order a product only to be sent the wrong size. Not quite sure how a Medium can be labelled XXL. Unfortunately this cost me delivery as this is not refunded in the return.
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A. A.
1 Mar 2024
Verified reviewVery fast delivery highly recommended
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A. A.
1 Mar 2024
Verified reviewLacoste is a quality brand
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A. A.
1 Mar 2024
Verified reviewQuality and look good
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A. A.
1 Mar 2024
Verified reviewLove Lacoste
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A. A.
1 Mar 2024
Verified reviewI'm disappointed I only received one of the items ordered especially as I hadn't been told item not available at time of purchase
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A. A.
1 Mar 2024
Verified reviewAwesome
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A. A.
1 Mar 2024
Verified reviewGreat service
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A. A.
1 Mar 2024
Verified reviewVery satisfied
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A. A.
1 Mar 2024
Verified reviewVery happy
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A. A.
1 Mar 2024
Verified reviewVery quick shipping
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A. A.
1 Mar 2024
Verified reviewGreat
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A. A.
1 Mar 2024
Verified reviewOk.
Reviews displayed in chronological order
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