Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
1 Mar 2024
Verified reviewGreat
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A. A.
1 Mar 2024
Verified reviewHappy with product and service.
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A. A.
29 Feb 2024
Verified reviewI’m very satisfied with the product I will recommend it to friends and family members
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A. A.
29 Feb 2024
Verified reviewGreat
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A. A.
29 Feb 2024
Verified reviewI am not satisfied with the product. The wool bobbles up after every wear.
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A. A.
29 Feb 2024
Verified reviewYes most definitely.
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A. A.
29 Feb 2024
Verified reviewVery comfortable
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A. A.
29 Feb 2024
Verified reviewVery good
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A. A.
29 Feb 2024
Verified reviewVery good
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A. A.
29 Feb 2024
Verified reviewgreat
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A. A.
29 Feb 2024
Verified reviewHappy
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A. A.
28 Feb 2024
Verified reviewLovely quality t-shirts. Feels very nice to wear them & they look great.
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A. A.
25 Feb 2024
Verified reviewAlways liked, however fit changes season to season
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A. A.
25 Feb 2024
Verified reviewIm not happy at all with one top
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A. A.
25 Feb 2024
Verified reviewGreat customer service, speedy delivery and a great admin team to deal with
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A. A.
25 Feb 2024
Verified reviewSlightly confusing website but great product
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A. A.
25 Feb 2024
Verified reviewEasy to manage Web site, orders delivered promptly
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A. A.
25 Feb 2024
Verified reviewExcellent service
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A. A.
24 Feb 2024
Verified reviewGreat quality but at full price the price point is too high.
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A. A.
24 Feb 2024
Verified revieweasy to order with easy returns available.
Reviews displayed in chronological order